Amtrak Customer Service

When it comes to travel, it often comes with plenty of questions and complications. From not knowing where you’re going to experience problems in transportation, these can be challenging issues to face.

But when you’re travelling on Amtrak, it doesn’t have to be so difficult. With their world-class customer service, they’re committed to making sure that your journey is as comfortable and enjoyable as possible. In this article, we’ll take a deep dive into the Amtrak customer service and the different ways you can contact them in order to get the best results.

Whether you’re having trouble booking tickets or experiencing an issue during your trip, Amtrak’s customer service is your go-to for any potential problems you might find. With their helpful and knowledgeable staff, you can make sure that any trip you take on Amtrak is a pleasant one.

Amtrak Customer Service
Amtrak Customer Service

How To Contact Amtrak Customer Service

By Phone

The Amtrak customer service line is available 24 hours a day, 7 days a week. You can reach a customer service agent at 1-800-USA-RAIL (1-800-872-7245).

By Email

You can send an email to Amtrak Customer Service Via Social MediaAmtrak customer service can be reached via social media on Twitter, Facebook, and Instagram.

Reasons To Contact Amtrak Customer Service

There are a variety of reasons why a customer might need to contact Amtrak Customer Service. Here are five of the most popular reasons:

  • To buy tickets
  • To check train times and arrivals
  • To make changes or cancel a reservation
  • To request a refund
  • To file a complaint or get assistance with an order

Alternate Companies

If Amtrak Customer Service isn’t able to meet your needs, there are other companies to consider for train travel in the United States.


Greyhound is a popular bus line in the United States that also provides train service to many areas.


Megabus runs bus services and some train services on a budget, meaning that tickets can start as low as $

VIA Rail

VIA Rail provides train service and links cities across Canada and parts of the United States.


No matter your train travel needs, there is sure to be an option that works for you. Amtrak Customer Service is an excellent starting point for your train travel journeys.

When looking for help with train travel needs, it is important to consider all of your options and reach out to the proper customer service resource. Amtrak Customer Service is a fantastic way to start your journey and explore train travel opportunities.

Leave a Comment