Rakuten Customer Service

Cashbacks are one of the things that make us happy at any time of our day. So, what if I tell you that there is a site that is made for cashback only.

Wouldn’t it be the best thing to have in our lives? You buy anything from their site and you get a cashback. In this post I will inform you about Rakuten, Rakuten Customer Service, and its alternatives.

What is Rakuten?

Rakuten is an e-commerce company that provides online cash-back shopping services. On the platform, shoppers will find bargains to use at numerous online stores.

In other words, customers can track their total savings accumulating money to use against future purchases.

Also, It helps online shoppers to save up to 40% and receive cashback on each purchase made online.

It offers a range of goods, including clothing, accessories, shoes, handbags, health, and beauty products. It also offers electronics, food, books, gifts, goods for kids, travel and vacation products, flowers, etc.

In 2019, the company name was officially changed from Rakuten to Rakuten Rewards. In addition, It serves across the United States, Canada, China, South Korea, Singapore, and Japan.

Further, the parent company of Rakuten is Rakuten. It commenced its operations in May 1998. The operational headquarters are located in San Mateo, California, US.

Contact Rakuten Customer Service

You can contact the Rakuten customer service regarding refund a charge, returns, cancel an order, change order, track an order, or any other relevant queries.

Rakuten customer service is available 24 hours and 7 days a week. The average waiting time to connect to the Rakuten customer care is 4-5 minutes. The best time to call is from 2:00 pm to 3:00 pm.

Customer Care Number1-415-908-2200

Alternatively, you can also contact on their official website and for any queries related to our website at customer service.

Features of Rakuten

  1. There are many stores that are connected to Rakuten.
  2. It has a user-friendly interface
  3. You can save a lot of money by using Rakuten.
  4. The Referral Program is very much beneficial.
  5. It has excellent customer service.

Alternatives of Rakuten


Swagbucks is just like Rakuten. If you buy from online stores like ASOS, eBay, Wilko, or any other store via Swagbucks, you will earn points which you can convert as gift cards or cash.

It also has a referral program where you can earn around 300 Swagbucks Points. And then as long as they are the member of Swagbucks, you will be awarded 10% of their Swagbucks Points.

The Swagbucks Customer Service is available from Monday-Friday 9:00 am to 6:00 pm. The average waiting time is 10-15 minutes.


It is an American mobile technology that lets users earn cash back on in-store, mobile app, and online purchases with receipt submission.

It was established in 2012 by the current CEO Bryan Leach. The application can be downloaded by both iOS and Android users. In 2019, Ibotta brought Pay with Ibotta into existence with the help of which you can pay for your purchases.

The Ibotta Customer Service is available from Monday-Sunday 10:00 am to 12:00 am. The average waiting time is 20-25 minutes.

Frequently Asked Questions

What is cahsback?

Cashback can be considered as an incentive that is given to buyers when they purchase certain items. They can have them as rewards or you can redeem your points till then, please!

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