PNC Customer Service

PNC Customer Service

There may come a time when you need to contact PNC customer service.

Whether you have a question about your account or you need to report a problem, it is important to know how to get in touch with the customer service team.

Keep reading to find out the best way to reach out for help.

Read: Travelers Insurance Customer Service

Read: NV Energy Customer Service

Ways To Contact PNC Bank Customer Service 

1) By Phone

Customers can call the main customer service phone number at 1-888-762-2265 or 1-800-788-7000. Callers will be prompted to enter their account number or Social Security Number and can then select the option that best fits their needs.

2) In Person

PNC Bank has more than 2,500 branches located in 21 states. Customers can visit one of these locations to speak directly with customer service representatives about their accounts. 

3) Online

Customers can log in to their online banking accounts and use the “Chat with Us” feature to get help from a customer service representative. This is available 24 hours a day, seven days a week. 

4) By Mail

Customers can also contact PNC Bank Customer Service by Mail at: 

PNC Bank Customer Service 

PO Box 36021 

Cincinnati, OH 45236 

5 Reasons To Contact PNC Bank Customer Service 

1) To open or close an account. 

2) To find out information about a recent transaction. 

3) To get help setting up online banking. 

4) To ask questions about fees and interest rates on accounts. 

5) To dispute a charge or report suspicious activity on an account. 

Alternate Companies For Customer Support 

1) Wells Fargo

Wells Fargo provides customer service by Phone (1-800-869-3557), chat, and email, as well as through their mobile app and website.

They also have branches across the United States for customers to visit in Person if needed. 

2) Chase Bank

According to their website, Chase Bank provides customer service by Phone (1-800-935-9935), email, and social media, as well as through their mobile app and website.

They also have branches located across the US for customers who need help in Person.  

3) Bank Of America

Bank of America offers customer service by Phone (1-800-432-1000), chat, email, and through their mobile app and website.

Additionally, they have branches in most states, so customers can get help from a representative in Person if needed. 


PNC Bank Customer Service is available to assist customers with all their banking needs. Customers can contact PNC Customer Service representatives via Phone, in Person, online, or by Mail.

It is important to contact them with any questions or concerns about accounts so they can be handled promptly and efficiently.

There are also other banks that offer customer services, such as Wells Fargo, Chase Bank, and Bank of America, which may be better suited for customers depending on their needs.

No matter which bank customers choose, it’s always beneficial to contact the customer service department directly if an issue arises.  

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