Welcome to Aep’s customer service! We understand that you need assistance with any questions that you have today.
That is why we are here to help. We will provide the best customer service experience to ensure that all your needs are met when you are in contact with us. We have an experienced and knowledgeable staff who is committed to providing premier customer service.
We understand the importance of your time and will work hard to ensure that all of your needs are taken care of in an efficient and timely manner. Our service team strives to ensure that all questions are answered professionally and promptly.
So no matter what questions you may have regarding your AEP service, you can be sure that our customer service professionals will do their best to help. Feel free to reach out to us with any inquiries. Our team will be happy to help!

How To Contact AEP Customer Service
Phone
The best way to contact AEP customer service is by phone. They have a dedicated customer service line available 24/7, and their phone number is 800-672-223
It is also possible to contact AEP customer service via email.
You can head to their website and enter your query into their Contact Us page.
Social Media
If you want to connect with the AEP customer service team, you can do so by reaching out on social media.
They are active on all major platforms, such as Facebook and Twitter.
You can also contact the customer service team by post. They accept letters at: American Electric Power, P.O. Box 3227, Columbus, OH 43210
Reasons To Contact AEP Customer Service
- Any queries regarding billing or payments
- Any issues regarding electricity supply and metering
- Questions about AEP services
- Complaints and feedback
- Any queries regarding the AEP website
Alternate Companies
Duke Energy
Duke Energy is an electrical services provider that serves over 8 million customers in the southeastern U.
S. They offer a range of residential and business services, as well as renewable energy solutions.
Reliant Energy
Reliant Energy is a leading Texas electricity provider and operates in the greater Houston and Texan areas.
They offer a range of options for both businesses and homes, from fixed-rate plans to renewable energy plans.
Dominion Energy
Dominion Energy serves 6 million customers across 18 states, providing electricity and natural gas services.
They are focused on providing clean energy solutions and prioritize customer service.
Conclusion
If you’re a customer of AEP and need to contact their customer service team, there are several ways to get in touch. The phone is often the best way to contact them, although you can also reach out via email, social media, or standard mail. It’s a good idea to contact the AEP customer service team if you have any queries regarding billing or payments, electricity supply and metering, AEP services, complaints, and feedback, or the AEP website. If you’re looking for alternative providers, consider Duke Energy, Reliant Energy, or Dominion Energy.
Choosing the right electricity provider is important, and it’s helpful to have the customer service team available when you need them. Fortunately, AEP puts a big emphasis on customer service, so you can always get in touch with a real person if you need help or have any queries.

Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.