Getting in touch with Affirm customer service is easy and simple. Whether you are a current or a potential customer, there are multiple ways to reach out for help.
This blog will provide step-by-step details on how to contact the Affirm customer service team and why you should consider doing it.
It will also give an overview of three alternative companies that offer services similar to the ones provided by Affirm.
Affirm Customer Service Contact Details
| Company | Affirm |
| Customer Service Phone Number | 1-855-423-0309 |
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Ways to Contact Affirm Customer Service
1. Phone Number
Customers can call the toll-free customer service number at 1-855-423-0309 from 8 am – 5 pm PT, Monday – Friday.
The representative on the other end of the line is available to answer any questions and assist with problem resolution.
2. Email Address
Customers can also send an email to help@affirm.com for more detailed inquiries and assistance or to receive a response within 24 hours regarding any issues that may have arisen.
3. Online Chat
Affirm offers an online chat service on its website, allowing customers to get real-time answers from one of the customer service agents without having to pick up the phone or wait for a reply via email.
4. Social Media
For quick responses, customers can reach out via Twitter (@Affirm) or Facebook (Facebook/affirm).
The company’s social media profiles are actively monitored, and the team is ready to provide helpful information and assistance.
5 Reasons to Contact the Company’s Customer Service:
1. Get help with setting up an account
2. Ask questions about available products, services, and policies
3. Resolve billing or payment issues quickly
4. Obtain information regarding taxes, interest, and other fees applicable to your purchase
5. Receive customer service support for any technical difficulties faced while using the website or mobile app
3 Alternative Companies
1. Afterpay
Afterpay is a buy-now-pay-later installment plan that allows customers to pay off their purchases over four equal installments without any interest or hidden charges. It is currently available in Australia, New Zealand, and the United States.
2. Klarna
Klarna is a Swedish consumer finance provider that offers multiple payment options, including buy-now-pay-later installment plans and credit lines. It currently operates in 14 countries across the world.
3. Sezzle
Sezzle is a buy-now-pay-later service that gives customers the flexibility to spread out their payments over four equal installments without any interest or fees. It is available in both the US and Canada.
Conclusion
Affirm customer service provides an easy and convenient way for customers to get answers to their questions and resolve any issues they may have encountered while using their products or services.
With multiple ways of contacting the team through phone, email, online chat, and social media, customers can find help with setting up accounts, understanding policies and resolving payment or technical issues quickly.
For those looking for an alternative to Affirm, Afterpay, Klarna, and Sezzle all offer similar services in different parts of the world.
By having access to customer service through multiple channels, both current and potential customers can get the help they need without any hassle.
Whether you are seeking advice on how to use a product or service or want a resolution for a problem, contacting customer support at Affirm is always a great option.
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.