Online shopping has become a norm today, and with that comes an easier way to pay – Afterpay.
Afterpay is a well-known online payment platform where customers can split their payments over time without incurring any interest.
This makes it easier for customers to purchase more products without having to worry about paying too much at once.
However, sometimes customers may have issues or inquiries with their transactions or accounts and need help from the customer service team.
For those looking for how to contact Afterpay customer service, this blog will provide all the details needed.
Afterpay Customer Service Contact Details
| Company | Afterpay |
| Customer Service Phone Number | 1300-100-729 |
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All Ways to Contact Afterpay Customer Service
1. Call
Customers can contact Afterpay directly via the telephone at 1300-100-729 for any inquiries or issues.
The customer service team is available from 8 am – 7 pm AEST Monday to Friday and 9 am – 5 pm AEST Saturday and Sunday.
2. Email
Customers who prefer this method of communication can send an email to support@afterpay.com or fill out their online form located at https://help.afterpay.com/hc/en-us/requests/new .
It may take up to 48 hours for a response by email, so it is advised that customers contact them directly through the phone if they need assistance urgently.
3. Social Media
Afterpay has an active presence on several social media platforms, such as Facebook and Twitter, where customers can send inquiries or concerns to their customer service team.
4. Live Chat
Customers can also get in touch with the company’s dedicated customer service team through live chat on their website at https://help.afterpay.com/hc/en-us .
The support team is available 7 days a week from 8 am – 7 pm AEST, Monday to Friday, and 9 am – 5 pm AEST, Saturday and Sunday.
5 Reasons To Contact the Afterpay Customer Service
1. For help setting up an account or making payments
2. If a payment is declined
3. To check order status or delivery updates
4. For help resetting a password
5. To receive assistance for general inquiries about the service
3 Alternate Companies With Their Short Description
1. Afterpay Touch
Afterpay Touch is an Australian financial technology company that provides payment solutions and enables customers to purchase items over time without incurring any interest or fees.
It offers consumers more control over their finances by allowing them to pay in four installments without the need for a credit card or loan.
2. ZipMoney
ZipMoney is an online service that allows customers to buy items now and pay later without incurring any interest charges or hidden fees.
Customers can choose from flexible repayment options to suit their lifestyles and can track all their payments in one convenient platform.
3. Klarna
Klarna is a Swedish company that provides customers with payment solutions and e-commerce services.
It allows customers to pay for items over time through a variety of payment methods, such as PayPal, debit cards, or direct bank transfers.
It also offers customers the option of purchasing items now and paying for them later without incurring any interest charges.
Conclusion
For those who need assistance from Afterpay’s customer service team, there are several ways to get in touch – from calling directly to emailing the team or using social media platforms.
There are also five reasons why it may be necessary to contact the company’s customer service team, from setting up an account or making payments to checking order status or delivery updates.
Additionally, there are other companies that offer similar services to Afterpay, such as Afterpay Touch, ZipMoney, and Klarna.
Therefore, customers have the option of using whichever service best suits their needs.
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.