Agoda Customer Service

Agoda is a large online hotel platform. In other words, It provides online hotel reservation services that specialize in securing the lowest discount accommodation prices.

Also, it is a member of the Pacific Asia Travel Association.

Moreover, the company provides services in 38 different languages. Its network includes over 500 000 hotels all over the world.

The company also accepts Visa, MasterCard, American Express, and PayPal.

Further, the parent company of Agoda is Booking Holdings. It commenced its operations in 2003. The operational headquarters are located in Singapore.

You can contact the Agoda customer service regarding refund booking, a complaint about the stay, a problem with payment, promo code issues, correction to the booking or any other relevant queries.

Contact Agoda Customer Service

Agoda customer service is available Monday through Friday from 9:00 am to 5:00 pm. The average waiting time to connect to the Agoda customer care is 22-24 minutes.

The best time to call is from 9:00 am to 10:00 am.

TypeDetails
EmailCustomerservice@agoda.com
Customer Care Number1-866-235-8814

Alternatively, you can also contact on their official website and for any queries related to our website at customer service.

Features of Agoda

  1. Over 160,000 hotels worldwide
  2. 1,000,000+ hotel reviews every year
  3. Free stays with agoda.com rewards savings
  4. Best price guaranteed! New deals everyday!
  5. Trusted by over 2,600,000 customers


Alternatives of Agoda.com

Booking.com

Booking.com is a Dutch online travel agency for lodging reservations and a subsidiary of Booking Holdings. It is headquartered in Amsterdam.

The website has over 28 million listings. The site is available in 43 languages.

Booking.com customer service is available Monday through Friday from 11:00 am to 6:00 pm. The average waiting time to connect to the booking.com customer care is 15-20 minutes.

The best time to call is from 11:00 am to 12:00 am.

Features of Booking.com-

  1. More than 225,000 hotels in great locations all over the world
  2. Fast, simple and secure booking process
  3. No booking fees
  4. Best Price Guaranteed
  5. Over 14 million hotel reviews from real guests
  6. More than 2.6 million hotel photos


Airbnb

Airbnb, Inc. operates an online marketplace for lodging, primarily homestays for vacation rentals, and tourism activities.

It is based in San Francisco, California. The platform is accessible via website and mobile app. Airbnb does not own any of the listed properties; instead, it profits by receiving commission from each booking.

The company was founded in 2008 by Brian Chesky, Nathan Blecharczyk and Joe Gebbia. Airbnb is a shortened version of its original name, AirBedandBreakfast.com.

The company has been criticized for a direct correlation between increases in the number of its listings and increases in nearby rent prices, and creating nuisances for those living near leased properties. 

The company is regulated by many jurisdictions, including the European Union and cities such as San Francisco and New York City. It is viewed as a competitive threat by the hotel industry.

Airbnb customer service is available Monday through Friday from 9:00 am to 5:00 pm. The average waiting time to connect to the Airbnb customer care is 5-10 minutes. The best time to call is from 10:00 am to 11:00 am.


Frequently Asked Questions

How safe is online booking?

Yes, it is safe to book a hotel online. Travellers can book rooms online by using online security to protect their privacy and financial details. Further with the help of Online Travel Agencies, you can easily compare rates and services of several hotels.

Online travel agencies today provide pictures of hotels and rooms, price and sale details and even local resort details.

You can also check the review and ratings of the website.

If you feel that a website is not genuine then check websites for secure payment transactions, just call the said hotel to make sure the vendor from which you are booking is legit.

As many reputed banks and credit firms use encrypted software to authenticate transactions for their customer’s security. Hence, you don’t need to worry.

Leave a Comment

Sponsored
close