Amazon.Com Customer Service

Greetings! Have you ever experienced an issue with your order from Amazon. com and needed customer service?

Whether it’s an incorrect or damaged product, or simply a query, Amazon has always been praised for delivering friendly, fast and reliable customer service. In this article, we’ll provide an overview of the various options available to you when contacting the Amazon customer service team, how to get the most out of your customer service experience and much more!

So, let’s get started and make sure that you get the best service possible from Amazon.

How to Contact Amazon. com Customer Service

Live Chat

If you’re already logged into your Amazon account, you can Phone

If you’d prefer to talk directly with a customer service representative at Amazon, they provide different phone numbers depending on your country and the specific topics your want to address. You can find a full list of Amazon.

com customer service phone numbers Email

A much slower way to reach a customer service representative is via email.

You can find the appropriate email addresses, depending on the question you need answered, here.

Be sure to provide as much detail as possible in order for Amazon to be able to address your question as quickly as possible.

Social Media

If you’d like to contact an Amazon customer service representative through social media, they have different social media accounts depending on the language and region you’re in. You can find a full list of Amazon’s social media accounts here.

5 Reasons to Contact Amazon. com Customer Service

  • Issues with orders and billing
  • Having trouble with Prime free delivery
  • Questions about Amazon returns and refunds
  • Having trouble canceling an order
  • Any other matter or issue related to Amazon

Alternate companies


eBay is an online shopping and auction site. If Amazon is not meeting your needs, you could use eBay to get the product you’re looking for instead.


With physical stores in most cities and towns, Walmart is a great store for ordering products online. The delivery options may take a bit longer than Amazon, but their prices and reliability are usually spot on.


Target is a great place to shop for a wide range of products. They have a fantastic return and refund policy, which comes in handy when you receive a product and it’s not what you were expecting.

In conclusion, Amazon. com’s customer service is a great resource to turn to in order to address any order issues, refunds, cancellations, or any other matter or issue related to Amazon. Live chat, phone, email, and social media accounts are all viable options when it comes to getting in contact with Amazon’s customer service.

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