AT&T is a telecommunications giant, offering landline and mobile phone services, as well as internet and television packages.
With such a wide range of services, AT&T offers customer service 24/7 through a variety of channels. If you need to contact AT&T customer service, here are a few ways to do it.
AT&T Customer Service Contact Details
| Company | AT&T |
| Customer Service Phone Number | 1-800-331-0500 |
Ways To Contact AT&T Customer Service
1. Telephone Support
Customers can contact AT&T customer support at 888-436-0657 for any inquiries related to their AT&T services, such as billing or technical support.
2. Live Chat Support
AT&T also provides online live chat support, which is available 24/7. Customers can use this feature by visiting the AT&T website and clicking on the “Chat with Us” button to start a conversation with an AT&T customer service representative about their queries or concerns.
3. Email Support
If customers don’t want to contact via phone or live chat, they can also reach out to the company through email at ATT-InternetServices@att-mail.com for any inquiries related to their account or services provided by At&T Internet Services.
4. Social Media Platforms
Customers can also get in touch with the company through social media platforms such as Twitter and Facebook.
They can reach out to the customer service team through their official accounts on these websites and get assistance with regard to their AT&T Internet services.
5 Reasons To Contact AT&T Customer Service
1. If customers face any issues related to billing or technical support, they should contact the company’s customer service for help.
2. In case of cancellation of subscription or product/service upgrade, customers may also need to contact AT&T’s customer service department for assistance.
3. Customers may have questions about the additional charges incurred on their bill and would require help from AT&T customer service to understand them better.
4. Customers may also contact the company for any inquiries related to their account, such as payment method, billing address, etc.
5. If customers experience a technical issue with their AT&T service, they may need assistance from the customer service team to fix it.
Alternate Companies
1. CenturyLink
CenturyLink is a leading internet service provider in the US, offering high-speed internet and digital TV services at reasonable prices.
It also provides home phone services that allow customers to stay connected with friends and family over long distances with ease.
2. HughesNet
HughesNet is another popular provider of satellite internet service in the US, which offers customers fast speeds of up to 25 Mbps, even in rural areas, which are often not covered by other companies.
3. Viasat
Viasat is a satellite internet provider offering customers high speeds of up to 100 Mbps with unlimited data plans so that they can stay connected and stream their favorite shows without any worry of incurring extra charges.
Conclusion
AT&T Internet Services provides its customers with great services, but if they ever face an issue or inquiry, they can reach out to the company’s customer service team for help through telephone support, live chat support, email support, or social media platforms.
Moreover, there are various alternate providers, such as CenturyLink, HughesNet, and Viasat, which customers could consider in case AT&T does not meet their requirements.
Sources:
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.