BGE Customer Service

Welcome to the discussion of BGE Customer Service! As a BGE customer, you want to make sure that you’re getting the most out of your company’s services.

When it comes to customer service, you want it to be of the highest quality and actually helpful when you need it the most. We’re here to answer all your questions about BGE’s customer service, from what’s offered to tips for getting the most out of it. Let’s get started!

BGE Customer Service
BGE Customer Service

Why Contact BGE Customer Service?

The Baltimore Gas and Electric Company (BGE) provides energy services to millions of customers in Central Maryland.

If you’re a customer and you’re looking for ways to contact the BGE customer service team, you’ve come to the right place. In this blog post, we’ll provide all the ways you can contact the BGE customer service team and five reasons to reach out.

How To Contact BGE Customer Service


The best way to contact the BGE customer service team is by phone.

You can reach them at 1-800-685-0123. The phone line is open 24/7, and an agent can help you with billing and payment inquiries, account management, and general customer service inquiries.


You can email BGE’s customer service team on Social media: BGE is active on social media, and you can contact customer service through their Facebook page, or you can @mention them on Twitter.

It will take longer to receive a response through social media, but it’s an ideal solution if you are looking for more general information.

Live Chat:

For quick answers to your questions, you can use the live chat available on BGE’s website. You can find the live chat in the lower right corner of the website. This chat is available from 8 am to 8 pm, Monday through Friday.

5 Reasons To Contact BGE Customer Service

  • To inquire about billing and payments
  • To submit a change of address request
  • To report an outage
  • To enroll in paperless billing
  • To inquire about company programs and discounts

Alternate Companies

Delmarva Power

Delmarva Power is a utility company that provides natural gas and electric services to over 1 million customers in Delaware, Maryland, and the surrounding areas.


PEPCO provides electric service to more than 800,000 customers in the Washington, D. C. , and Maryland areas.

Potomac Electric Power Company (PEPCO)

PEPCO is the electrical operating subsidiary of Pepco Holdings corporation and provides electric service to over 800,000 customers in the Washington, D. C., and Maryland areas.


BGE provides excellent customer service, and there are several ways you can reach out to them. Whether you need help with billing or want to learn about company programs and discounts, you can easily get in touch with BGE customer service through phone, email, social media, or live chat.

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