Chase Credit Card Customer Service

Chase Credit Card Customer Service
Chase Credit Card Customer Service

Chase credit cards are known for their alluring offers and rewards.

While some customers face frequent and seamless services, there are others who encounter glitches and hiccups in the process of using Chase credit cards.

No matter what the issue is, it’s valuable to note that Chase has an effective customer service system in place which can help you address any queries or complaints.

In this blog, we will talk about how to contact Chase Credit Card Customer Service so that you can get the assistance you need without much hassle. 

Chase Credit Cards Customer Service Contact Details

CompanyChase Credit Cards
Customer Service Phone Number1-800-432-3117

Read: Credit Karma Customer Service

Read: TJ Maxx Credit Card Customer Service

Ways to Contact Chase Credit Cards Customer Service

1. Phone

This option allows you to connect directly with a customer service representative within seconds and provides real-time assistance with your query or complaint.

To get in touch with Chase credit card customer service, customers can dial 1-800-432-3117. 

2. Email

Customers have the option of sending an email to the company’s support team, and they will receive a response within 24 hours. 

3. Social Media

You can also contact Chase through their various social media platforms like Facebook and Twitter, where you will find helpful answers posted on frequently asked questions or by posting your query directly on their page or profile.

Alternatively, you might even find helpful advice from other users who have faced similar issues in the past. 

4. Chat Support

This is another convenient way to get immediate assistance without having to wait for long periods of time.

Chase has created a chat window to allow customers to connect directly with a customer service representative and get their queries addressed right away. 

5. Visit Your Local Branch

If you are in the vicinity of any Chase branch, then visit it and talk to one of their representatives who can help answer your queries or address your complaints. 

5 Reasons to Contact the Company’s Customer Service

1. To resolve account issues such as making payments, changing addresses, etc. 

2. To apply for a new credit card or adjust an existing one. 

3. To seek advice on how best to use the services offered by Chase credit cards, such as cashback rewards programs and other offers available from time to time. 

4. To ask for information about the fees and charges applicable to Chase credit card products. 

5. To get help with any queries or complaints related to fraud protection services or lost/stolen cards. 

3 Alternate Companies

1. American Express

American Express offers a comprehensive suite of consumer, corporate and small business cards with rewards such as membership points, travel miles, and cash back.

It also boasts excellent customer support service through both phone (1-800-528-4800) and online chat options. 

2. Capital One

Capital One is another major player in the credit card industry, offering a wide range of consumer, small business, and corporate credit cards with attractive rewards programs like cash back, travel miles, and shopping vouchers.

In terms of customer service, the company has both phone (1-800-227-4825) and email options available. 

3. Citi Bank

Citi Bank is yet another popular credit card provider with a comprehensive range of reward programs, such as cashback and travel points.

To reach out to its customer service, customers can opt for either phone (1-800-695-5171) or email support. 

Read: Discover Credit Card Customer Service


Chase Credit Card Customer Service is an efficient system that allows customers to get their queries answered in a timely manner and receive personalized assistance whenever required.

If you are facing any issues related to Chase credit cards, then do not hesitate to contact them through any of the aforementioned methods and have your problems. 

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