Cigna Customer Service

Are you considering Cigna for your health care needs? Great!

We’ve gone deep into the ins and outs of Cigna customer service to make sure you know everything you need to know before making this important decision. We’ve gone over the different customer service channels available, the customer service representatives you can expect to interact with, how to get the most out of your customer service experience, and more.

After reading this article, you’ll have a thorough understanding of Cigna customer service and have all the information you need to make an informed decision. So, let’s dive into it!

Cigna Customer Service
Cigna Customer Service

How To Contact Cigna Customer Service


Customers can call Cigna customer service at 1-866-714-2345, their toll-free number. They can call any time, 24/7, for any queries related to insurance policies.


Cigna customer service can also be contacted for support through email.

Customers can send their emails to and get the issue resolved.

Social Media

Also, customers can contact Cigna customer service through their social media handles like

Facebook and Instagram. Simply post a tweet or comment, and the customer support team is sure to respond.

5 Reasons To Contact Cigna Customer Service

  • To understand the insurance policies
  • To find out the submitted claims
  • To renew an old insurance policy
  • To find out the cost of an insurance policy
  • To submit a new insurance claim

Alternate Companies

Apart from Cigna, there are other health insurance companies as well who provide top-notch customer service.

Some of them include Blue Cross Blue Shield and Aetna. Blue Cross Blue Shield is a mutual organization operating in more than 74 million locations across 50 states in the US. At the same time, Aetna is an insurance structure that offers quite a few products like vision and dental insurance.


In conclusion, Cigna customer service provides best-in-class services to its customers with the help of different mediums, including phone, email, and social media platforms. Moreover, it offers customers a good number of reasons to contact the service along with alternative insurance companies that could also be taken into consideration. Thus, customers should make sure to take advantage of such quality customer service.

Leave a Comment