Citi Customer Service

Welcome to Citi’s customer service! We understand that your time is important, and we want to ensure excellent service each time you reach out to us. Whether you need assistance with a product, have a question about your account, or have any other concerns, our team is here to help you.

We strive to provide our customers with great service each and every time. We have compiled valuable information on how to contact us and what to expect when you do.

We hope this article will help you make the most of your Citi experience!

Citi Customer Service
Citi Customer Service

Contacting Citibank Customer Service

Citibank is an extremely popular banking and financial services provider, serving individuals, businesses, and local governments. It’s important to know how to contact Citi customer service when you need to, whether it’s to receive an account balance, establish a new loan, or learn more about their products and services.

Here is everything you need to know to get in touch with Citi customer service:

Phone Number

The fastest way to reach a customer service representative with Citibank is through the phone. The Citi customer service telephone number is 1-800-374-9700. You’ll be able to speak with an agent about any issue you may have, any time, day or night.


You can also contact Citi customer service by email. To do so, simply visit their website, and enter a brief but clear message stating your issue and including your Citi account number, if applicable.

Depending on the issue, you should typically receive a response within a few days.

Social Media

Citibank is active on several different social media platforms, with Twitter and Facebook being the primary ones. If you message them on either platform, the response time is usually quite quick, although it depends on how busy they are at the time.

5 Reasons To Contact Citibank Customer Service

  • To open a new bank account
  • To receive help with a payment
  • To transfer money between accounts
  • To report a lost or stolen debit card
  • To learn more about Citibank’s services

Alternate Financial Services Providers

There are several strong competitors to Citibank in the banking and finance industry. Some other notable players include:

Chase Bank

Chase Bank is one of the major players in the United States, offering both personal and business banking services.

Wells Fargo

Wells Fargo is a large international bank offering financial services to individuals, businesses, and governments.

Bank Of America

Bank of America is another national bank, thought to be the second largest in the United States.


Citibank is one of the top financial services providers in the world for individuals and businesses. Knowing how to contact their customer service staff is essential for getting information on products, services, and maintenance of accounts. By utilizing phone, e-mail, and social media, getting in touch with Citibank customer service staff is easy and effective. It’s never been easier to get the help you need with your banking and financial needs.

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