Con Edison Customer Service

As an existing Con Edison customer, you know that having access to reliable customer service is a cornerstone of their utility services. However, understanding their customer service offerings can sometimes be tricky. In this article, we’ll discuss Con Edison’s customer service team, how they help keep the public informed, and the best way to contact them for your specific needs.

Whether you are working with Con Edison to set up or update an energy plan, troubleshoot an issue, or just need general information, we’ve got you covered. Read on to learn more about Con Edison’s customer service and why it is so important for your convenience and safety.

Con Edison Customer Service
Con Edison Customer Service

Way To Contact Con Edison Customer Service

By Phone

The best way to speak to someone at Con Edison is by giving them a call. The phone number is 1-800-752-663

The lines are open from 8 AM to 10 PM. There is also an automated system that can help you find the solution to your inquiry. You will find answers to most of your common questions without having to talk to a representative.

By Email

If you want to contact Con Edison via email, you can do so using the following address: customerservice@coned. com.

You can expect a response within 24 – 48 hours.

By Social Media

Another great way to contact Con Edison is through their social media channels. You can find them on Facebook and Twitter, and they are always willing to help.

You can find answers to your inquiry or complaints about their social media accounts.

5 Reasons To Contact The Con Edison Customer Service

  • To inquire about rates and billing
  • To start or stop service
  • To request temporary service
  • To report a gas leak or power outage
  • To report damage to utility poles

3 Alternate Companies

National Grid

National Grid is a utility company that provides electricity, natural gas, and renewable energy services in the United States. They serve customers in Massachusetts, New York, Rhode Island, and New Hampshire.


PSEG is a utility company that provides electric and gas services in New Jersey and Long Island, New York. They serve over 3 million customers.

Orange And Rockland Utilities

Orange and Rockland Utilities is a utility company that provides electricity, natural gas, and renewable energy services in New York, Pennsylvania, and New Jersey. They are part of the Con Edison family and serve over 300,000 customers.


In conclusion, if you are a customer of Con Edison and encounter any issues or inquiries, it is important to contact their customer service team as soon as possible. By phone, email, or social media, Con Edison can help you with any inquiry you may have. If none of these alternatives are an option, you also have the possibility of consulting with other similar companies such as National Grid, PSEG, Orange, and Rockland Utilities.

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