Customer Service Chase

Do you have a problem with customer service at Chase Bank? Are you having difficulty accessing your account or obtaining information? If you can relate to either of these concerns, you have come to the right place.

We have created this comprehensive article with everything you need to know about customer service at Chase Bank. Here, we will share everything from the different ways to contact customer service, to tips and information that can help you get the best service out of the bank.

So, continue reading to find out all the details you need to have an excellent customer service experience with Chase Bank!

How to Contact Customer Service Chase

Phone Number

Chase’s Customer Service phone number is open 24-hours a day, seven days a week. You can dial 1-800-935-9935 for personal accounts and 1-800-242-7338 for business accounts.

You can use this number for balance inquiries, questions about Chase products or rewards programs, and general customer service inquiries.


You may also reach out to Chase through email by sending a message to their Customer Service Department. To do so, complete the contact form on their Social MediaYou can connect with Chase on social media by visiting their Facebook, Twitter, and Instagram pages and sending them a direct message.

5 Reasons to Contact Customer Service Chase

  • To set up a new account
  • To inquire about a Chase rewards program or product
  • To dispute a charge on your credit card
  • To report a lost or stolen credit card
  • To ask general questions about the Chase banking services

Alternate Companies

Bank of America

Bank of America provides a variety of financial services, including credit cards, checking and savings accounts, investment and wealth management, mortgages, and more. They have a dedicated customer service team available 24/7 that can provide you with assistance and answers to any questions or concerns you have.

Wells Fargo

Wells Fargo is another large nationwide bank that offers a wide array of financial products and services. They provide online banking services, credit cards, mortgages, loans, and much more. They also have a customer service team available to answer your questions and assist with any issues or concerns you may have.

Citi Bank

Citi Bank is a global financial services provider with an extensive network of branches and ATMs around the world. They have a customer service team available 24/7 that can provide you with assistance if you have any questions or issues pertaining to their services.

For any banking needs you have, contacting customer service is the best way to ensure that your problems are addressed and questions are answered in a timely manner. Whether you need help setting up a new account, need advice on a rewards program, or just have a general question, Chase and its competitors can provide helpful customer service.

The above list is composed of three of Chase’s competitors that offer dedicated customer service to their clients and customers. They are all large, nationally recognized banks that can provide quality assistance for any banking needs.

By getting in touch with Chase customer service and its alternate companies, you can instantly get assistance for any banking needs or questions you may have. As such, it is still the best and most reliable way to achieve the assistance you need.

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