Direct Express Customer Service

Are you looking for reliable and quality customer service for your Direct Express account? Are you having difficulty managing your payments or making transactions?

Worry no more! This article is here to provide you with all the necessary information you need to get the most out of your Direct Express account. Direct Express customer service has been set up to help you get more out of your account.

We will discuss the customer service options and how to use them to get the best out of your service. So, keep reading to learn more about Direct Express customer service and how to take advantage of it.

Direct Express Customer Service
Direct Express Customer Service

Contacting Direct Express Customer Service

Phone Number

You can reach the customer service team at 1-888-741-1115 from 8 am to 10 pm EST Monday through Friday, from 8 am to 8 pm EST on Saturdays, or from 8 am to 5 pm EST on Sundays.


You can also send an email to directexpresscustomerservice@falcon. Com 24 hours a day, 7 days a week.

Social Media

You can reach out to them via their official Twitter page @DirectExpress, or via their official Facebook page.

Postal Mail

You can send them a letter via the U. S. Postal Service to Direct Express, Attn: Customer Service, P. O. Box 560170, Dallas, Texas 75356

5 Reasons To Contact Direct Express Customer Service

  • To open an account
  • To report a lost or stolen card
  • To change your direct deposit information
  • To ask a question or make a complaint
  • To check the balance of your account

Alternate Companies

Green Dot Bank

Green Dot Bank offers a prepaid card that you can use to access your Social Security money without needing a bank account.

Chime Bank

Chime Bank offers a no-fee Spending Account, a Visa Debit Card, and access to Early Direct Deposit to help you manage your Social Security income.


NetSpend is a prepaid card that can be used to receive your Social Security income without the need for a bank account.


Having an account with Direct Express can be a convenient way to manage and access your Social Security income. Whether you choose Direct Express or an alternative prepaid card service, it is important to have access to your funds and customer service advice when needed.

In conclusion, Direct Express provides customers with helpful customer service through several methods, so people can remain informed about their accounts and have access to their funds easily and conveniently.

Frequently Asked Questions

What is debit card and how does it work?

A debit card is a type of card that connects to your checking account and draws funds from that account when making a purchase. Debit cards are a very common payment choice these days, largely replacing cash and checks as a speedier option.

How are credit and debit card different?

Nevertheless, there are several significant differences between the two. The main difference between a debit card and a credit card is that a debit card withdrawals money from your current account balance while a credit card allows you to borrow money that is to be paid back in the future.

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