EBT Customer Service

Are you an EBT customer in search of the best customer service in the market? Do you want personalized help with any matters regarding your EBT card? Whether it’s troubleshooting, account setup, PIN reset, or balance checking, you need to provide access to the right customer service resources to meet your needs.

To ensure that you get the necessary assistance, we are here to guide you through all the necessary steps to find the right EBT customer service partners. Read on to learn more about what EBT customer service is, how it works, and ways to ensure quality customer service.

EBT Customer Service

How To Contact EBT Customer Service?

EBT (Electronic Benefits Transfer) is a system that allows customers to access their government-issued benefits safely and simply. If you need to contact EBT customer service to ask questions or issue a complaint, there are a few different ways you can do so.

Phone Contact

If you would like to speak to an EBT customer service representative directly, you can call the toll-free number 1-888-328-639. The customer service helpline is open weekdays from 8:00 am to 5:00 pm EST.


You can also send an email to ebtedge@savingspont. com to get in touch with the customer service team. Make sure to include your full name, mailing address, and details about the issue you’d like to address.

Social Media

You can also reach out to the EBT customer service team through social media platforms. They are active on Facebook and Twitter and can be reached directly from the accounts.

Live Chat

The EBT customer service team also offers support through their online Live Chat service. You can reach them by visiting and clicking on the Live Chat icon (it’s the little speech bubble at the bottom right of your screen).

5 Reasons To Contact The EBT Customer Service

  • Setting up a new account
  • Adding money to an existing account
  • Issues with making a payment
  • Inquiring about eligibility
  • Issues with a purchase or transaction

Alternative Services For EBT Customer Service

U. S.DHS Federal Benefits Centers

One of the best alternatives to the EBT customer service line is the U. S. DHS Federal Benefits Centers. These centers offer expert help for those seeking help with their benefits.

FSSI Customer Service Center

The FSSI Customer Service Center is a great way to get in touch with the right people if you are having a problem with your EBT benefits. FSSI supports customers with inquiries and can help you with any technical issues you might be experiencing.

Local Social Services Office

If you have any questions or concerns about your EBT benefits, your local social services office may be able to assist. They can point you in the right direction and offer advice on the best way to proceed.


As you can see, there are multiple ways for customers to get in touch with EBT customer service. Whether you need assistance setting up a new account, adding money to your account, making a payment, or experiencing an issue with a purchase/transaction-EBT customer service can help. Additionally, there are also some great alternatives to the customer service line that offer additional assistance, such as U. S. DHS Federal Benefits Centers, FSSI Customer Service Center, and Local Social Services Office.

No matter what your situation is, it’s important to always contact EBT customer service right away to ensure that your issue is addressed as soon as possible.

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