Etsy Customer Service

The idea of shopping online has come a long way since it initially became available. Now, more and more people are opting to shop online due to the convenience, lower prices, and wider selection it offers. Today, Etsy is one of the biggest online marketplaces providing both businesses and customers with access to unique and creative items.

With such a vast network of buyers and sellers, it’s important to understand the importance of customer service on Etsy. In this article, we’ll explore all the different aspects that go into providing great Etsy customer service, from responding to customer inquiries promptly to creating loyal relationships with shoppers.

We’ll do this by going through what excellent customer service looks like on Etsy, how to provide it, and how to make the most of it. So, let’s get started!

Etsy Customer Service
Etsy Customer Service

How To Contact Etsy Customer Service


You can contact Etsy customer service by calling +1 (844) 839-4245, available Monday–Friday, 8 AM–5 PM PT.


You can also message Etsy customer service via their Contact Us page.

Social Media

Reach out to Etsy on their Twitter, Facebook, or Instagram pages to request assistance or ask a question.

5 Reasons To Contact The Etsy Customer Service

  • Manage a shop.
  • Return a purchase.
  • Handle a billing or refund issue.
  • Report an issue with a seller.
  • Request a refund or cancellation.

Alternate Companies


Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the largest internet companies in the world.


eBay is an American multinational e-commerce company based in San Jose, California that facilitates consumer-to-consumer and business-to-consumer sales through its website.


Walmart is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. It is one of the world’s largest public corporations by revenue.


Customers may need to contact Etsy customer service for a variety of reasons. By using the above methods, they can reach out to Etsy’s knowledgeable customer service representatives to get the help they need.

When choosing an alternate company, customers can compare product offerings, prices, customer service reviews, and more to make an informed decision.

Making use of Etsy’s customer service can help customers navigate any questions or issues they may have quickly. By using the phone, email, or social media options available, customers can get quick answers about refunds, cancellations, billing, and more.

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