In this pandemic times, we all prefer shopping online, not just grocery but the clothes as well. Just like Myntra and Shein, there is Everlane.
What is Everlane?
Everlane brings to you exceptional quality cloth ware from ethical factories with radical transparency.
It partners with factories around the world and sources only the finest materials at a very reasonable price.
For queries regarding orders, canceling orders, payment issues, product review and return policy, you can contact the Everlane Customer Service.
The contact details of Everlane customer support are provided below.
Contact Everlane Customer Service
The Everlane Customer Service is available at any time during the week. The average waiting time is 24 hours.
| Type | Details |
|---|---|
| support@everlane.com |
Alternatively, you can also contact on their official website and for any queries related to our website at Customer Service.
Features of Everlane
- The radical transparency connects them with their customers.
- Everlane’s Transparent city tour lets people to visit their factories in Los Angeles, so they know exactly how their clothes are made.
- They have a unique way of packaging which encourages them to share pictures of their packages on social media.
Alternatives of Everlane
Artizia
Artizia is a Canada-based retailer that enhances an impressive roaster of covetable in-house brand and exclusive, is popular for simple yet impression-making knits, dresses, and seperates that are suitable for work and weekends.
The Artizia Customer Service is available from Monday-Friday 10:00 am to 7:00 pm. The average waiting time is 5-6 minutes.
Reformation
From normal people to celebs, it seems like everyone is a big fam of Reformation. And while most of the people get the thought of trending clothes but this brand has some amazing basic clothing collection as well.
The Reformation Customer Service is available from Monday-Saturday 9:00 am to 6:00 pm. The average waiting time is 3-4 minutes.
Frequently Asked Questions
Can I make an exchange for my Everlane order?
Step 1. Log into your Everlane account and navigate to the Orders & Returns page.
Step 2. Select the item(s) you would like to return and exchange and the reasons you are returning or exchanging them.
Step 3: Claim your Return Credit by clicking on the button “Add My Return Credit” on the return confirmation screen, or in your return confirmation email. The credit will be applied at checkout. This credit will expire after 14 days. Any unused Return Credit will be refunded to the original form of payment once we process your return package at our warehouse.
Please note that your order may not be eligible for Return Credit. For example, if you have an outstanding return that the warehouse has not received, you will not be offered Return Credit. You can read more about Return Credits here.
Step 4: Place a new order for the items you want in exchange.
If the item(s) you’re exchanging were purchased at a promotional price that is no longer active, an exchange coupon will be automatically added to your Everlane account for you to place a new exchange order at the same price you originally paid for this item. This exchange coupon will be issued when you claim your Return Credit or when your refund is issued, whichever comes first. This coupon is valid for 2 weeks.
If your original order was placed with a promotional discount code and not during a sitewide sale,
Step 5. Print out the prepaid shipping label provided, and mail in the package. We ask that you please send the item(s) back to us within 30 days.
Please note that all final sale items and Gift Card purchases cannot be returned or exchanged.
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.