Are you an Ez Pass user who is looking for assistance? We understand how frustrating it can be to find a reliable source of customer service for your Ez Pass needs and this article is designed to help you out.
We are here to provide you with all the information you need to contact Ez Pass customer service, understand their policies, and learn about other ways you can use the services provided by Ez Pass. Whether you are having trouble using the payment options provided by Ez Pass, need help with a refund, or have a problem related to your account, our guide has everything covered. Keep reading and we will walk you through the entire process.
How To Contact EZ Pass Customer Service
By Phone
You can contact EZ Pass Customer Service at 1-877-736-6727 for general inquiries or call 1-888-288-6865 for account inquiries. This EZ Pass customer service telephone line is available from 7 am to 7 pm from Monday to Friday.
By Email
You can contact EZ Pass Customer Service directly through email by submitting an inquiry or complaint on their website. The site will give you a direct contact form you can fill out and have a customer service representative contact you with an answer.
By Social Media
You can also contact EZ Pass Customer Service through social media.
The official EZ Pass Twitter handle is @EZPass_MA and the official EZ Pass Facebook page is https://www. facebook. com/EZPassMA/, where you can send direct messages and expect a timely response.
5 Reasons To Contact The EZ Pass Customer Service
- To inquire about EZ Pass services and fees
- To report an EZ Pass violation
- To set-up a new account or add a new vehicle
- To request a replacement transponder
- To dispute a charge on an existing EZ Pass account
3 Alternate Companies
Fast Lane
Fast Lane is an electronic toll payment system that operates in Massachusetts and Rhode Island, similar to EZ Pass. You can directly contact Fast Lane Customer Service 24 hours a day by calling 1-877-617-821
New York EZPass
New York EZPass is a state-operated toll payment system in the state of New York. Contact their customer service by calling 1-800-333-8655, open 24 hours a day, 7 days a week.
E-ZPass Virginia
E-ZPass Virginia is an electronic toll collection system in the state of Virginia. Contact their customer service number 1-877-762-7824, open from 8am to 5pm, Monday to Friday.
For those living and/or traveling in Massachusetts, Rhode Island, New York, and Virginia contact the appropriate customer service department for EZ Pass for help with any issues.
Whether inquiring about services, fees, or violations, EZ Pass can assist customers with all their electronic toll payment system needs.
For those living outside those states, there are a variety of other convenient and secure electronic toll payment systems that customers can use for their vehicle. It’s important to research and find the right system that best fits individual needs.
Above all, whatever the need, it’s essential that customers make full use of the customer services available at each of these states to make sure things go as smoothly as possible with their electronic toll payment systems.
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.
