Customer service is a key component in any business, and this is especially true for Fidelity.
Established in 2005, Fidelity has become one of the largest providers of travel, entertainment, and leisure services across the US.
As such, their customers need to be able to contact customer service staff to ask questions or make inquiries about their services.
To that end, here is a comprehensive guide on how to contact Fidelity’s customer service staff.
Read: Truist Customer Service
Fidelity Customer Service Contact Details
| Company | Fidelity |
| Customer Service Phone Number | 1-800-777-1111 |
Ways To Contact
Telephone
Fidelity’s main customer service line is available 24/7 and can be reached by calling 1-800-777-1111 from any phone in the United States.
Customers may use this line for general inquiries or to make specific requests about their services.
Customers who would prefer to contact Fidelity via email can do so by sending an email to [email protected] with their query attached.
This platform allows customers to send detailed messages and documentation if necessary, and they will receive a response within 48 hours of submitting their request.
Live Chat
Finally, customers can use the live chat function on Fidelity’s website to receive immediate assistance with their queries.
The customer service team is available 24/7 and can provide helpful advice and guidance to customers in real time via this platform.
5 Reasons to Contact Customer Service
1. Resolve Disputes
If a customer feels they have been wronged or treated unfairly by Fidelity, they should contact customer service as soon as possible.
This will allow them to explain the issue at hand and receive a fair resolution from a trained representative in an efficient manner.
2. Report Errors
Customers who detect any irregularities with their services should report these issues immediately so that Fidelity can take the necessary steps to rectify them.
3. Ask Questions
If a customer has any questions or queries about their service, they can contact customer service in order to receive helpful and informative advice from an expert team member.
4. Request Assistance
If a customer is having trouble with their services or needs help troubleshooting an issue, the customer service team can provide assistance and guidance to get them back on track in no time at all.
5. Compliments & Complaints
Customers who feel they have either been well taken care of or badly treated by Fidelity can use the customer service platform as a means to voice their opinions and be heard.
Read: Delta Customer Service
Alternate Companies
1. Universal Travel
Universal Travel is a leading provider of travel and leisure services based in New York.
Their customer service staff can be contacted via telephone, email, or live chat for assistance with their services.
2. InfiniteJourneys
InfiniteJourneys is an online travel company offering discounted tickets to customers around the world.
They have a knowledgeable customer service team available 24/7 to answer any questions regarding their services.
3. Odyssey Tours
Odyssey Tours is a luxury tour operator providing exclusive tours around the globe for discerning travelers.
Their experienced customer service staff are on hand to provide personalized advice and assistance with all aspects of their tours.
Conclusion
By understanding how to contact Fidelity’s customer service team, customers can receive the help and advice they need in order to make the most out of their services.
Customers can use the provided channels to resolve disputes, report errors, ask questions, request assistance, or voice a compliment or complaint.
If customers are unsatisfied with Fidelity’s service, they have the option to choose one of several alternate companies, such as Universal Travel, InfiniteJourneys, or Odyssey Tours.
With this comprehensive guide on how to contact customer service teams at travel companies, customers will be able to select the provider that best suits their needs and receive the highest quality of service.
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.
