Whether you’ve recently purchased a Fitbit brand physical activity tracker or you’re an existing user looking for customer service options, this article have you covered. We’ll take a look at how to get help with your Fitbit tracker and the different ways to contact the Fitbit customer service team to get the support you need.
With the increasing popularity of Fitbit and their wearable fitness tracker, their customer service team is getting better and better, and you can now reach them in multiple channels. So let’s jump right in and take a look at your options.
How To Contact Fitbit Customer Service
Phone Number
For any general queries, customers can contact their customer service by phone at (+1) 833-348-209
If customers prefer to contact by email, they can send a message through the Fitbit help page.
Social Media
Customers can contact the customer service team through their social media channels.
They have a presence on Facebook, Twitter, and Instagram.
Five Reasons To Contact Fitbit Customer Service
- To obtain a refund for a Fitbit product.
- To make sure a Fitbit product is compatible with their device.
- To ask a question regarding Fitbit’s warranty.
- To make a suggestion regarding Fitbit products.
Alternate Companies
Apple
Apple is a tech powerhouse that offers a variety of products, from mobile devices to laptops and tablets.
They also offer an extensive customer service operation for all of their products.
Jawbone
Jawbone is an American consumer technology and wearable products company that offers an array of activity trackers and related accessories.
Garmin
Garmin is a Swiss multinational technology company that manufactures a wide range of consumer electronics and outdoor products. They also have an extensive customer service department.
Conclusion
Fitbit customer service provides a range of options for its customers.
Customers can easily contact customer service by phone, email, or through their social media channels. Understanding the five reasons to contact customer service can help customers make informed decisions regarding their customer service experience. Those looking for alternate fitness tracking devices can consider companies such as Apple, Jawbone, and Garmin.
Overall, Fitbit offers a comprehensive customer service experience and provides various options to its customers. Those looking to contact their customer service team should take advantage of all available options.
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.