Florida Blue Customer Service

Welcome to Florida Blue—where you will find the best customer service for all of your health insurance needs. As the state-based blue cross and blue shield health insurance provider, Florida Blue has been providing superior customer service for more than half a century.

We recognize the importance of getting you the coverage you need, and that is why we make sure that our customers receive the best care and services possible. From helping you apply for coverage, to offering answers to questions, our team of customer service representatives has all the answers. Plus, with our online chat and phone support, you always have access to the help you need, when you need it.

Read on to learn more about our customer service offerings and how you can get the best care when you need it.

Florida Blue Customer Service
Florida Blue Customer Service

Ways To Contact Florida Blue Customer Service

Phone Number

Florida Blue’s customer service phone number is 1-800-352-258. You can call their customer service representatives from Monday to Friday from 8 am to 8 pm EST.


In addition to calling the customer service department, you can submit your inquiries or complaints online by emailing their customer service representatives at customerservice@floridablue.com.

Social Media

You can reach out to Florida Blue via their social media channels, such as Facebook and Twitter.

On these channels, you can directly communicate with customer service representatives and get quick responses.

Online Form

Florida Blue also has an online contact form whereby you can fill out and submit a request, complaint, comment, or question.

This is the easiest way to get in touch with customer service representatives.

In Person

You can visit any of the Florida Blue offices in person to get assistance with your inquiries or questions.

5 Reasons To Contact Florida Blue Customer Service

  • To get the latest information on health plans.
  • To make payments for your health plans.
  • To update personal information.
  • To get help with billing or any other problem.
  • To get clarity on government option plans.

Alternate Companies


Humana is a national provider offering a wide range of health and supplemental plan options for individuals, families, and seniors.

Kaiser Permanente

Kaiser Permanente is a non-profit healthcare provider with a variety of health plan options.


Aetna is a national health insurance provider offering a broad range of plans, ranging from employer-sponsored plans to individual-only plans.


Florida Blue is a reliable healthcare provider that offers a great customer service experience. Contacting them by phone, email, or one of their other many customer service methods helps you get the answers to all your questions and concerns. You may also feel comforted knowing that there are many other health insurance companies you can consider if you find that Florida Blue does not fit your needs.

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