FPL Customer Service

FPL Customer Service
FPL Customer Service

FPL (Florida Power & Light Company) is the leading energy provider across Florida, U.S., offering electricity and other related services to over 10 million customers in 35 counties. FPL provides multiple ways for customers to contact the company’s customer service department regarding account inquiries, billing questions, payment concerns, outages, and more. This blog will provide a detailed overview of how to contact FPL customer service and offer reasons why customers should get in touch with them. 

FPL Customer Service Contact Details

Customer Service Phone Number1-800-226-3545

Ways To Contact FPL Customer Service 

1. By Phone

Customers can reach the customer service representatives directly by calling 1-800-226-3545 between 7 a.m. and 11 p.m., Monday to Friday, and 8 a.m. to 11 p.m., Saturday to Sunday. 

2. By Email

For inquiries regarding billing, accounts, and services, customers can also contact the company by sending a message on their website or through FPL’s social media pages, such as Facebook or Twitter. 

3. In Person

Customers have the option of visiting an FPL Customer Service Center in Person for immediate assistance with account information, payment processing, or other queries. These centers are open from 8 a.m.–5 p.m., Monday to Friday, throughout the year except for major holidays like Thanksgiving and Christmas Day, when they close early at 2 p.m.

4. Outage Map

The power outage map allows customers to check if their area is affected by an outage, report outages, and get updates on the restoration process.

5 Resoan To Contact FPL customer service 

1. To Report An Outage

FPL customers can quickly reach out to the customer service center to report an emergency or planned power outage in their area. 

2. To Make A Payment

Customers can contact the customer service team to make payments via Phone, mail, or online transfer for their electricity bills or other related services. 

3. To Resolve Account Issues

Customer service representatives are available round-the-clock to help customers resolve any account issues that may arise, such as incorrect meter readings, billing disputes, or overdue payments. 

4. To Submit A Complaint

Customers can also use customer service channels to submit complaints and have them addressed in a timely manner.

5. To Request Information

FPL customers can contact the customer service department to get detailed information on new services, existing services, or promotional offers. 


1. Duke Energy Corporation

It is one of the largest energy-holding companies in the U.S. They provide electric transmission and distribution services for both residential and commercial customers across Florida, South Carolina, Indiana, Ohio, and Kentucky. 

2. TECO Peoples Gas

Based in Tampa Bay, Florida, this natural gas-only utility company provides natural gas services to over 335 thousand homes and businesses throughout Central Florida. 

3. Gulf Power Company

Based in Pensacola, Florida, this electric utility company offers a range of services to customers, including power restoration and repair across Northwest Florida. 


FPL provides multiple ways for customers to contact their customer service team quickly and effectively. Customers should reach out to the customer service department if they have any queries related to payment processing or account information or need assistance with reporting an outage or submitting a complaint. In addition, there are several alternate energy companies that offer similar services, such as Duke Energy Corporation, TECO Peoples Gas, and Gulf Power Company. 

Leave a Comment