Welcome to the wonderful world of Groupon customer service! We understand that Groupon can be difficult to navigate at times, so we have created this helpful article for you to make the process as easy and stress-free as possible. Whether you are a long-time user or a first-time customer, we have the information you need to make sure your experience with Groupon is a positive one.
We will cover everything from how to find help, to filing a complaint or contacting support if something goes wrong. By the end of this article, you will have all the tools necessary to make your Groupon experience a great one.
So, what are you waiting for? Let’s dive right in!
Ways to Contact Groupon Customer Service
Phone
The direct phone number to the Groupon customer service team is 1-888-664-448 The service managers are available to take your call between 8 AM and 5 PM Central Standard Time, Monday through Friday.
A typical response time to emails sent to Groupon customer service is two to three days. You will be asked to provide certain information to the customer service team when writing emails. This can include your name, order information, services purchased, etc.
The email to reach the customer service team at Groupon is [email protected] com.
Social Media
Groupon’s customer service team is available on various social media platforms.
These include Facebook, Twitter, and Instagram. The response time on social media is typically quicker than email.
You can post questions about refunds, orders, or general inquiries.
5 Reasons to Contact Groupon Customer Service
- To ask about the Groupon purchase process.
- To request a refund.
- To obtain information about services or products.
- To inquire about Groupon’s return and exchange policies.
- To report a potential fraud.
Alternate Online Customer Service Companies
Amazon
Amazon’s customer service team is excellent, they provide quick and helpful responses with detailed explanations of their services. The customer service team can be reached through their website and their 24/7 phone number is 1-888-280-433
eBay
eBay’s customer service team is available through their website or through the eBay app. They are open 24/7 and are very helpful in answering any questions or issues. The customer service team can also be reached via their telephone number 1-866-540-322
Walmart
Walmart’s customer service team is available through their website, the Walmart app, and telephone number 1-800-925-627 They are available 24/7 and will answer any questions about the store or their products.
It is important to reach out to companies like Groupon, Amazon, eBay, and Walmart when experiencing an issue with one of their services. All of these companies provide helpful and quick customer service teams that will be able to help resolve any issue quickly and efficiently. It is in everyone’s best interest to contact these companies if they experience any sort of difficulty with the services they provide.
In conclusion, Groupon’s customer service team is available through the phone, email, and various social media platforms. When contacting Groupon’s customer service team, be sure to provide all necessary information to the customer service manager to ensure that all of your queries are quickly answered. Additionally, some alternate online customer service companies exist like Amazon, eBay, and Walmart, that have readily available customer service teams available 24/
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.
