In today’s world, travelers demand the utmost convenience and comfort when it comes to their stay. That’s why hotels. com has made its customer service one of its primary focuses.
Whether you’re booking a hotel for business or a family vacation, you are sure to receive the highest level of engagement from hotels. com customer service representatives.
Through their exceptional understanding of customer needs and commitment to delivering the highest quality customer service, hotels. com makes your experience as stress free and enjoyable as possible. In this article, we will discuss the different avenues for customers to access hotels.
com customer service, the features and benefits of their services, and the best tips on how to get the most out of your communication with them.
How to contact Hotels. com Customer Service
Via Phone
- The phone number to contact Hotels.
com customer service is +1-800-246-8357.
- You can call the customer service to inquire about bookings, cancelations, refunds, technical issues and more.
- Calling is the fastest way to speak to a customer service representative.
- Calling support is available from 7am to midnight ET, seven days a week.
Via Chat
- The chat option to contact Hotels.
com customer service is available through the company’s website.
- You can chat about similar inquiries you would through the phone line.
- Chat is available from 7am to midnight ET, seven days a week.
Via Email
The email address to contact Hotels. com customer service is [email protected]
com. You can reach out to the customer service team to inquire about bookings, cancelations, refunds and more.
Via Social Media
- Hotels. com customer service is available on Twitter and Facebook.
- You can send a direct message to the customer service team to get a prompt response.
5 Reasons to Contact the Hotels. com Customer Service
- To book a hotel room
- To make changes to an existing booking
- To cancel a hotel room booking
- To inquire about online discounts and coupons
- To ask a question about tech technical issues
Alternatives to Hotels. com
Agoda
Agoda is a leading online travel site where you can book worldwide hotels. They have a strong presence in countries like the Philippines, Thailand, Myanmar and more where you can find best offers.
Expedia
Expedia is another great source to book hotels, flights and cars to various destinations across the globe. It is said to have one of lowest hotel rates.
TripAdvisor
TripAdvisor is a great place to compare hotel prices from different websites and get the best deals available. It also provides reviews from people who have visited the hotel.
Hotels. com customer service is a great resource to get your questions answered quickly. They offer several ways to contact them, and they have knowledgeable customer support representatives available to help you. Whether you need to inquire about a booking, cancellation, or technical issue, the customer service team should be able to help. If for any reason you need an alternate to Hotels. com, Agoda, Expedia, and TripAdvisor are all great options.

Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.