Hotels.com Customer Service

Hotels.com is a website of online booking hotel service.

It has an application that supports its mobile phone product on iOS and Android devices.

Additionally, it offers a one-stop shopping source for hotel pricing, amenities, and availability and also specializes in providing travelers with accommodation during sold-out periods.

Moreover, it also provides booking for apartments, guest houses, city homes, country retreats, and resorts.

Further, the parent company of Hotels.com is Expedia Group.

Customers in all countries can book online or by phoning one of the multilingual call centers.

Calls are both toll-free and paid, depending on the country of booking.

The company’s headquarters located in Texas, US. It commenced its operations in 1991.

TypeDetails
Emailcustomercare@hotels.com
Customer Care Number1-800-346-8357

Alternatively, you can also contact on their official website and for any queries related to our website at customer service.

Features of Hotels.com

  1. Gift Cards
  2. Filtering
  3. Simple Rewards


Alternatives of Hotels.com

Booking.com

Booking.com is a Dutch online travel agency for lodging reservations and a subsidiary of Booking Holdings. It is headquartered in Amsterdam.

The website has over 28 million listings. The site is available in 43 languages.

The Booking.com customer service is available 24 hours and 7 days a week. The average waiting time to connect to Booking.com customer care is 10-20 minutes. The best time to call is from 10:00 am to 11:00 am.


TravelGooru

TravelGooru.com was created by a team of technological experts with many years of experience in the IT industry, focusing on most efficient search engine technologies.

The main asset is their free global travel search engine where they provide the users with a one in all solution to find the best travel deals online in a very easy, efficient, fast and secure way.

The TravelGooru customer service is available 24 hours and 7 days a week. The average waiting time to connect to TravleGooru customer care is 15-20 minutes. The best time to call is from 8:00 am to 10:00 am.


Agoda.com

Agoda.com is an online travel agency and metasearch engine for hotels, vacation rentals, flights, and airport transfer. It was founded in 2003 and later acquired by Booking Holdings, becoming a subsidiary of the company.

About half of Agoda’s bookings are made via its mobile apps. Agoda also offers iOS and Android apps for hotel and property owners. The Grab mobile app allows users to book on Agoda.

The Agoda.com customer service is available 24 hours and 7 days a week. The average waiting time to connect to Agoda customer care is 20-25 minutes. The best time to call is from 9:00 am to 10:00 am.


Frequently Asked Questions

How can I get more information about the room or property's facility?

You can find details about the property in your confirmation email or on the property detail page. For anything else, you can also contact property directly.

When do I get a confirmation mail?

In most cases, you will receive this email along with the booking voucher (PDF file) within 30 minutes of booking. If you still haven’t received it after that time, please check your junk mail and/or spam filters. You can also download or resend your booking voucher online.

For more queries, you can contact Hotels.com Customer Service through the information given above.

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