IPSY Customer Service

When it comes to looking and feeling your best, IPSY’s customer service is here to help! We know that there is a lot to consider when searching for the perfect beauty products and services, and we make sure that every customer is looked after with unparalleled customer service.

Whether you are looking for product recommendations, in-depth advice, or general questions about our services, IPSY’s customer service team will be more than happy to assist. We proudly provide customers with a range of helpful tools and resources to get the best results possible, and we make sure that our customers receive the attention they need each and every time. So, if you are looking for the highest level of customer service, IPSY has you covered!

IPSY Customer Service
IPSY Customer Service

How To Contact IPSY Customer Service

At IPSY, we take pride in our customer service experiences! IPSY support team is dedicated to offering you the best assistance possible whenever you have a question or concern about your account.

There are a few ways you can contact IPSY customer service depending on the nature of your inquiry, and here is a brief run-down:


If you’d like to send a message directly to our customer service team, you can email us at help@ipsy. com. We do our best to respond to all emails within 24-48 hours.


You can also reach our customer service team by phone by calling (800) 441-4460. We are available to take your calls between 9 AM and 6 PM EST, Monday through Friday.

Social Media

If you have a question or concern you’d like answered; you can also reach out to us on social media. We love to hear from our customers on Facebook and Twitter, and we monitor our accounts regularly during business hours. So, feel free to reach out to us on those channels to get a speedy response.

5 Reasons To Contact IPSY Customer Service

  • To change your account settings, such as shipping and billing address.
  • For help troubleshooting any technical issues, you may have.
  • To help track your order status or browse through previous orders.
  • To provide feedback or ask any questions you have about our service.
  • To ask about promotions and other exclusive offers.

Alternate Companies


BeautyBox is a subscription company that delivers personalized boxes full of beauty and makeup products straight to your door.


Birchbox is an online subscription service that sends products tailored to customers’ interests right to their door.

Loot Crate

Loot Crate delivers monthly boxes of collectibles and other items from your favorite pop culture franchises.


If you have a question or concern regarding your IPSY account, the quickest and most efficient way to ensure it is resolved is to contact our customer service team. Our trained professionals can help you with anything from technical issues to shipping and billing inquiries. So, don’t be afraid to reach out and get the help you need. Happy Shopping!

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