Key Bank Customer Service

Welcome to the world of Key Bank customer service! We understand that, as a customer, you may face problems while using the bank’s services, and we’re here to help! In this article, we’ll detail the various ways Key Bank’s customer service can assist you.

Whether you’re looking for help with online banking, credit cards, account access, or customer service numbers, we have you covered. Through this article, you’ll get complete information about the services and support Key Bank customer service provides.

So, stay tuned for comprehensive coverage of the Key Bank customer service offerings.

Key Bank Customer Service
Key Bank Customer Service

Different Ways To Contact Key Bank Customer Service

Phone Number

You can contact the Key Bank customer service representative via toll-free 1-800-KEY2YOU (1-800-539-2968). This number is available from 8 a. m. to 8 p. m. (EST) Monday to Friday.


You can also send your query to the customer service department at askus@key. com.

The customer service team will respond within 48 hours of receiving the email.

Social Media

If you need immediate help, you can contact the customer service team through their Twitter and Facebook accounts.

Live Chat

Key Bank also offers a live chat service. You can start a live chat by visiting the website and clicking on “Live Chat” at the bottom of their homepage.

Visit Branch

You can visit your local branch for resolving your queries or to talk to the customer service representatives. You can locate the nearest branch by using the branch locator on their website.

5 Reasons To Contact Key Bank Customer Service

  • To open a new bank account.
  • To make payments or transfer funds.
  • For the resolution of bank-related issues.
  • For inquiries related to products and services.
  • For updating contact and account information.

Alternate Companies To Contact

Wells Fargo

Wells Fargo is one of the major banking chains in the United States. You can contact the customer service team at 1-800-869-355

Chase Bank

Chase Bank is the retail banking subsidiary of JPMorgan Chase. You can get in touch with their customer care team by dialing 1-800-935-993

PNC Bank

PNC Bank is a major bank holding company in the United States. You can contact the customer service team via 1-888-PNC-BANK (1-888-762-2265).


To sum it up, Key Bank customer service offers various channels to facilitate customer inquiries and provide solutions to their issues in an efficient manner. Customers can get assistance through phone, email, social media, live chat, and visiting the branch. Moreover, there are various reasons why customers might need to contact Key Bank customer service. They can reach out to the customer service team to open a new account, make payments and transfers, seek help regarding bank-related issues, enquire about products and services, and update contact and account information. Furthermore, customers can seek assistance from various other banking institutions such as Wells Fargo, Chase Bank, and PNC Bank.

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