Kohl’s Customer Service

Welcome to the web page about Kohls’s customer service. For all the shoppers out there, this page is designed to provide information about the services being offered by Kohls’ and how they can help you to get the best shopping experience possible. From help with returns to finding a new product, we’ll provide all the details that you need.

Moreover, we’ll also discuss the options available to customers if they aren’t satisfied with the service they have received. So, read on to learn more about Kohls’ customer service and how you can get the most out of it.

Kohl’s Customer Service
Kohl’s Customer Service

Ways To Contact Kohl’s Customer Service

1. Contact Kohl’s Customer Service Via Phone

Customers can contact Kohl’s customer service by calling 800-564-5740, which is their phone line available Monday – Saturday, 8 AM – 11 PM (ET).

2. Contact Kohl’s Customer Service Via Email

If you’d rather contact Kohl’s customer service via email, you can send an email to cs@kohls.com.

3. Contact Kohl’s Customer Service Via Live Chat

If you’d like to talk to a representative, you can use their online live chat service.

Available Monday – Saturday, 8AM – 12AM (ET)

4. Contact Kohl’s Customer Service Via Social Media

You can also contact Kohl’s customer service on their Facebook accounts, which are updated with the latest Kohl’s solutions and offers.

Reasons To Contact Kohl’s Customer Service

  • To place an order or to track an existing order.
  • To check the status of a return or exchange.
  • To track a Kohl’s Cash or Rewards Program.
  • To ask about a Kohl’s Credit Card.
  • To raise a complaint or give feedback about their services.

3 Alternate Companies

Walmart Customer Service

Walmart provides 24-hour support via telephone as well as email and a customer feedback program.

Target Customer Service

Target customer service can be contacted by phone, online chat, by email, and by mail.

Best Buy Customer Service

Best Buy provides 24-hour telephone, email, and customer feedback services.


In conclusion, customers looking to contact Kohl’s customer service have several options available to them, including via phone, email, live chat, and social media. In addition, there are several reasons to contact Kohl’s customer service, as well as alternative options like Walmart customer service, Target customer service, and Best Buy customer service.

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