Kroger Customer Service

Are you looking for convenient and hassle-free customer service from Kroger? Whether you’re experiencing a problem or just need a quick and easy way to get in contact with Kroger customer service, this article has you covered!

Learn about the various ways you can contact the store, and find out about the different ways Kroger customer service representatives can help you. From helpful phone lines to social media platforms and even mailing information, anything you need to know about Kroger customer service is right here. So, keep reading to find out more!

How To Contact Kroger Customer Service

Phone Number

Kroger customers have the option to contact the customer service at 1-800-KRO-GERS (1-800-576-4377). Phone lines are open on weekdays, from 8am to midnight EST, and on weekends and holidays from 9am to 6pm EST.


Customers who don’t want to make a phone call can contact the customer service through email at [email protected]

com. A customer service representative will respond to your enquiries within 24-48 hours.

Social Media

For Non-urgent customer enquiries, customers can contact the customer service on the official Facebook page, at Walmart. The customer service team typically replies within 24 hours.


Customers have the option to send enquiries or complaints via mail at the following address: Kroger Customer Care, P. O.

Box 6003, Rochester, NY 14616-600 Expect to receive a response within 10 business days.


Kroger’s website also offers customers a form they can fill out with their enquiries and submit online. You can find it by clicking on “Help” at the bottom of the page and then in the “Contact Us” page.

5 Reasons To Contact The Kroger Customer Service

  • For assistance with order placements
  • To get a solution for any technical issue
  • To request a refund
  • To find help regarding a product’s availability
  • To get a general customer service assistance

Alternative Companies


Walmart is one of the largest retail stores in the US which offers a wide range of products. It has an excellent customer service which can be reached via mail, phone, social media and website.


Amazon is an e-commerce giant that delivers products to customers in a short amount of time. Amazon’s customer service is known for its quick response and friendly service.


Target is another leading retail store that offers products in a variety of categories. Customers have the option to reach out to their customer service by phone, email, website or mail.

Kroger is a popular retailer in the US which offers grocery and general merchandise to its customers. The customer service team is available to work with customers to address their enquiries, grievances or complaints. They can be contacted via phone, email, mail, and website or social media.

Customers should consider reaching out to the customer service team if they need assistance with order placements, technical issues, product availability or general customer service. If Kroger’s customer service cannot provide a suitable solution for customers, they can opt for other retailers such as Amazon, Walmart or Target.

It is always helpful to have a customer service team that is responsive and capable of solving customer queries in a timely manner. With Kroger’s customer service and other retail giants, customers can now enjoy a better shopping experience and seamless customer service.

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