The quality of customer service is an important indicator of how well an airline is performing. It is often the first contact a customer has with the airline and can leave a lasting impression.
That is why Lufthansa takes the quality of its customer service seriously. For over 65 years, Lufthansa has been working to ensure that their customers experience world-class customer service. With an attentive staff, a variety of customer service tools, and a commitment to ensuring their customers’ experiences fly as high as their planes, they are ready to answer any questions or concerns you have.
Continue reading to learn more about Lufthansa’s customer service and find out why it is one of the best in the air.
How To Contact Lufthansa Customer Service?
Phone Number
To contact Lufthansa customer service, customers must dial the toll-free number. The number is 1800 102 5838.
Customers can also email their queries to lh_service_amer@dlh.de or they can also fill out and submit the form available at Lufthansa’s official website. They will shortly receive a response and reply to their queries.
Social Media
Customers can directly contact Lufthansa’s customer service via their various social media handles.
They can use the platforms like Twitter, Facebook, Instagram, and LinkedIn to have their queries answered quickly by customer service executives.
5 Reasons To Contact The Lufthansa Customer Service
- To check for the availability of flights.
- To make flight/ hotel bookings.
- To get a refund or cancel a booking.
- To modify an existing booking.
- To get updates about special offers and promotional codes.
Alternate Airlines
Air France
Air France is a French airline company that is a part of the Air France–KLM Group. It operates both domestic and international flights within Europe, North America, South America, Asia, and Africa. It has a wide network of customer service that can be contacted by phone, email, or they have also provided an online contact form.
EasyJet
EasyJet is a budget British airline that operates domestic and international flights within Europe and North Africa. It also offers customer service in different languages, which makes it easy for customer from different countries. Customers can contact customer service via phone, email, and live chat.
Virgin Atlantic
Virgin Atlantic is a British airline that operates both domestic and international flights. Customers can contact their customer service via phone, email, or they have also provided an online contact form.
Conclusion
Lufthansa is a leading airline company and provides customer service in various channels such as phone, email, and social media. Customers can use any of these options to quickly receive prompt reply to their queries. In addition, there are also other airline companies like Air France, EasyJet, and Virgin Atlantic which customers could also contact if they’re looking for alternate options.
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.