Macy’S Credit Card Customer Service

Are you searching high and low for quality, reliable customer service concerning your Macy’s Credit Card? If the answer to that question is yes, you have certainly come to the right place.

Here at Macy’s Customer Service, we are equipped with the best resources and a team of professional, dedicated customer service agents here to answer all of your questions, help you find solutions to any problems you might be having, and provide you with the highest level of customer satisfaction possible. Whether you need additional information on current promotions, need assistance changing your personal information, or want to know the benefits and rewards associated with your card, Macy’s Customer Service is ready to assist. Let’s get started and explore all the ways Macy’s Credit Card Customer Service can help you today.

Macy'S Credit Card Customer Service
Macy’S Credit Card Customer Service

How To Contact Macy’s Credit Card Customer Service

Via Phone

The easiest and fastest way to get in touch with Macy’s Credit Card Customer Service is to give them a call. Contact them between 8 am to 10 pm on weekdays and 8 am to 9 pm on weekends and you can reach their customer care on 1-888-257-675

Via Email

Unfortunately, the credit card department does not provide an email address for direct customer assistance, however, you may use the customer service form on this page and get your query answered.

Via Social Media

You can also reach Macy’s Credit Card Customer Service via their official social media accounts – they accept questions through their Facebook and Twitter accounts. All you have to do is like their page and follow them, and you’ll get timely replies.

Five Reasons To Contact Macy’s Credit Card Customer Service

  • To change an existing account.
  • To close an existing account.
  • To request account-related documents.
  • To seek clarification regarding a bonus or discount offer.

Alternate Companies

Discover Card

Discover is the official issuer of Macy’s Credit Card.

It offers similar benefits such as discounts, offers, and cashback points. You can reach Discover Card Customer Service on 1-800-347-268

Chase Card

Chase Services provides different credit cards for Macy’s customers. It offers flexible terms and conditions. Contact Chase Card Customer Service on 1-800-432-311

American Express

American Express is another popular Credit Card issuer that is associated with Macy’s. It offers excellent rewards and benefits. Contact American Express Customer Service at 1-800-528-4800.


Macy’s Credit Card customers have various ways to get in touch with customer service. The above-mentioned methods are the fastest and most efficient ways to get help. Customers can use them to solve their queries and get their problems resolved quickly.

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