Macys Customer Service

Are you looking for an engaging and effective customer service experience with Macys? Do you have questions or need help with a purchase?

Well, you have come to the right place! Here in this article, we will walk you through all you need to know about Macys customer service. We’ll be covering topics like how you can quickly reach customer service and what kind of answers you can expect from them.

Finally, we’ll provide some tips for ensuring that you get the best out of your Macys customer service experience every time. So without any further ado, let’s get started!

Contacting Macy’s Customer Service


For phone assistance, Macy’s customers can call 1-800-289-622 Customers can also dial local area codes for their local store.


Those who prefer to reach out via email can send inquiries to [email protected]


Social Media

Macy’s customer service can also be reached through social media, connect with Macy’s on Twitter at @Macys and on Facebook at https://www.

facebook. com/macys/.

Live Chat

To chat with a representative, customers can visit https://www. macys. com/liveagent/Index.

action and enter their contact information, issue type, comments and a valid email address.

Macy’s Customer Service Hours

Phone support is available through Sunday to Saturday from 7 a. m.

– 11 p. m.

Eastern Time.

5 Reasons To contact Macy’s customer service

  • To place an order
  • To request a return
  • To track an order
  • To ask questions about store policies
  • To ask questions about product availability

Alternate Companies


Amazon has customer service available for 24/7 for any questions about orders, returns and product availability.


Walmart customer service is available online to answer any inquiries from customers, from general queries to product availability.


Target’s customer support team is available to answer any inquiries related to orders, returns, store policies and product availability.


Macy’s customer service is available 24/7 to help customers with their orders, returns, questions and more. However, customers have alternate options to connect with customer service such as Amazon, Walmart and Target. Depending on the customer’s enquiries, different companies may be more suitable for their needs.

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