MassHealth Customer Service

MassHealth Customer Service is a valuable part of the healthcare industry in Massachusetts. As a state-run program, it provides comprehensive coverage for eligible Massachusetts residents to have access to quality healthcare services.

Whether you are a new MassHealth customer or have been enrolled for years, this article can provide you with helpful information about accessing the services provided by MassHealth Customer Service. From online tools to phone numbers to live chat options, you can find the right contact information to make sure you get the help you need in an efficient and timely manner. We’ve got all of your MassHealth Customer Service needs covered, so let’s dive in!

MassHealth Customer Service
MassHealth Customer Service

How To Contact MassHealth Customer Service

Phone Number

The best way to contact MassHealth customer service is to call 1-800-841-2900 from Monday to Friday from 8 am to 5 pm.


You can also contact MassHealth customer service by emailing them at help@masshealth. org.

Social Media

The customer service team is also available through social media platforms. You can contact them on their Facebook page and Twitter page.

5 Reasons To Contact The MassHealth Customer Service

  • To check the status of your application.
  • For help with creating an account.
  • To find out if you’re eligible for MassHealth coverage.
  • To report a change in your circumstances.
  • To ask any questions about MassHealth services.

3 Alternate Companies


UnitedHealthcare is the largest health insurance provider in the U. S.

Their plans provide coverage for a wide range of services, including inpatient and outpatient hospital care, doctor visits, and prescription drugs.

Blue Cross Blue Shield

Blue Cross Blue Shield is a health insurance provider that operates in all 50 states. They offer health plans for individuals, families, and employers.


Aetna is a health insurance company that offers health plans for individuals and families, as well as employer-sponsored plans. They’re known for their customizable plans and attentive customer service. In conclusion, MassHealth customer service is available through phone, email, and social media to answer questions and help individuals apply for and manage their health insurance coverage. Other health insurance providers, such as UnitedHealthcare, Blue Cross Blue Shield, and Aetna, may also be options for individuals looking for coverage.

Leave a Comment