If you have a problem with your Mediacom services or just have a question about them, it’s important to know how to contact the company’s customer service.
This blog will explain all the different ways you can get in touch with Mediacom customer service and five reasons why you should reach out.
It will also list three alternative companies that provide similar services to Mediacom.
Mediacom Customer Service Contact Details
| Company | Mediacom |
| Customer Service Phone Number | 800-479-2082 |
Read: Lowes Customer Service
Ways To Contact Customer Service With Details In Step-wise Points
1. Phone
You can call 800-479-2082 free of charge anytime from 8 am – 7 pm EST Monday through Friday and from 9 am – 5 pm on Saturdays and Sundays for general inquiries about billing, service, and technical issues.
2. Email
You can email customer service with any inquiries at info@mediacomcable.com. Response times vary depending on the type of question asked.
3. Live Chat
Mediacom also provides live chat support from 9 am – 5 pm EST seven days a week for billing, service, and tech questions. Chat with an agent by visiting their website.
4. Social Media
You can reach Mediacom’s customer service representatives through social media as well; they have active Facebook, Twitter, and Instagram accounts that you can direct message or comment on to ask questions about any of their products or services.
5. In Person
You can also visit any of their local offices to speak with customer service in Person.
5 Reasons To Contact The Company’s Customer Service
1. If you have questions or need help understanding your bill.
2. If you experience technical problems with your services that are beyond your ability to fix on your own.
3. To ask about upgrading plans, equipment, and services available from Mediacom.
4. To inquire about discounts and promotions for Mediacom services or products.
5. To report a problem or make a complaint about the company’s service or policies.
3 Alternate Companies With Their Short Description
1. AT&T U-Verse
AT&T U-verse is an internet, phone, and television provider. It offers three different cable packages, with up to 330+ channels for TV service, high-speed internet speeds up to 1Gbps and digital home phone services.
2. DISH
DISH is a satellite TV provider that also offers high-speed internet plans as well as international programming options.
Its TV packages come with access to over 290+ channels; its internet packages offer download speeds of up to 25 Mbps, and it provides some international language options like Spanish or Hindi.
3. Spectrum
Spectrum is a cable TV and internet service provider that offers Internet speeds up to 940 Mbps with no data caps.
It also offers TV packages with over 200+ channels, plus access to On Demand programming.
Conclusion
Regardless of your reason for wanting to contact Mediacom’s customer service, there are several ways you can do it.
You can call them on the phone or send them an email; you can also use the company’s live chat feature, its social media accounts or even visit one of their physical locations.
While Mediacom does offer great services, there are other companies like AT&T U-Verse, DISH, and Spectrum that provide similar products as well.
When choosing a provider for your internet and/or television needs, be sure to research all the options available so that you make the most informed decision.
Read: Costco Customer Service
References:
1. https://www.mediacomcable.com/support/contact-us
2. https://www.attuverse.com/packages/?CID=SEM_BRD_GGL_Uverse_Customization&GNF=0&gclid=EAIaIQobChMI1deVzJTQ6AIVBZPtCh3RRwvTEAAYAiAAEgL7mPD_BwE&kwdmt=b&kwdmsrt=p&s_kwcid=AL!4422!3!408847306185!!!g!!&ef_id=EAIaIQobChMI1deVzJTQ6AIVBZPtCh3RRwvTEAAYAiAAEgL7mPD_BwE:G:s
3. https://www.dish.com/packages/
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.