Hello and welcome to a comprehensive overview of Navient’s customer service. Did you know that Navient is one of the largest student loan servicers in the United States?
They are responsible for managing and administering more than $300 billion in student loan debt for almost 12 million customers. If you have student loans, it’s important to understand how Navient’s customer service works and how to access it if problems arise. We’ll provide you with the information you need in this article.
We’ll cover Navient’s customer service policies and procedures, the various ways you can contact them, and their response times. We’ll also examine the different solutions that Navient provides to help you manage your student loan payments. By the end, you will have a better understanding of how to efficiently make use of Navient’s customer service.
Ways to Contact Navient Customer Service
Phone Number
Navient customers can contact customer service by phone seven days a week from 8 a. m.
to 9 p. m. ET by calling 1 (800) 722-1300.
When you send an e-mail to Navient customer service, you will receive an automated response that contains additional contact information. You can email customer service at [email protected] com.
Social Media
Navient customer care is also available on Twitter, Facebook, and YouTube. Visit 5 Reasons to Contact Navient Customer Service
Alternatives to Navient Customer Service
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Nelnet
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.