Navient Customer Service

Hello and welcome to a comprehensive overview of Navient’s customer service. Did you know that Navient is one of the largest student loan servicers in the United States?

They are responsible for managing and administering more than $300 billion in student loan debt for almost 12 million customers. If you have student loans, it’s important to understand how Navient’s customer service works and how to access it if problems arise. We’ll provide you with the information you need in this article.

We’ll cover Navient’s customer service policies and procedures, the various ways you can contact them, and their response times. We’ll also examine the different solutions that Navient provides to help you manage your student loan payments. By the end, you will have a better understanding of how to efficiently make use of Navient’s customer service.

Navient Customer Service
Navient Customer Service

Ways To Contact Navient Customer Service

Phone Number

Navient customers can contact customer service by phone seven days a week from 8 a. m.

to 9 p. m. ET by calling 1 (800) 722-1300.


When you send an e-mail to Navient customer service, you will receive an automated response that contains additional contact information. You can email customer service at service@navient. com.

Social Media

Navient customer care is also available on Twitter, Facebook, and YouTube.

5 Reasons To Contact Navient Customer Service

  • To provide updates to contact information.
  • To make a payment.
  • To ask questions about a loan.
  • To dispute a charge or apply for a loan modification.
  • To obtain loan documents.

Alternatives To Navient Customer Service

Sallie Mae

Sallie Mae offers loans, banking, and other services for students. It is designed to provide undergraduate, graduate and professional students with the funds needed for college.

Great Lakes

Great Lakes is a loan service for student borrowers offering loan consolidation, loan repayment options, and other services.


Nelnet is a loan servicer providing services to borrowers with loans from the U. S. Department of Education and other lenders.


It is important for borrowers to contact Navient’s customer service to ensure that their loans are up to date and that they have the information they need to make the best decisions when managing their loans. Navient customer service is easy to contact by phone or email and provides answers to most questions or concerns. There are also alternative loan servicers available, such as Sallie Mae, Great Lakes and Nelnet.

However, it is important for borrowers to always understand their rights regarding student loans and how to make the best use of them in order to ensure a positive financial future. If a borrower needs additional assistance or advice, Navient customer service is available to provide assistance.

Leave a Comment