Peloton Customer Service

Are you searching for the best Peloton customer service that money can buy? With their innovative cycling technology and top-of-the-line customer service, Peloton has quickly become one of the most desired brands in the fitness space. As such, they have made sure to provide excellent customer support to ensure a pleasant experience for all their customers.

In this article, we’ll be exploring Peloton’s customer service, including how to contact them, what types of customer services they offer, and what we can expect from their customer representatives when we reach out. Keep on reading to learn more about the stellar customer service that a Peloton purchase can offer.

Peloton Customer Service
Peloton Customer Service

Contacting Peloton Customer Service

Phone Number And Chat Support

Peloton Customer Service can be contacted via phone or chat support service. They can be reached at 1-866-679-9129 or sent a message via the live chat feature on their website.

Social Media

Peloton customers can also reach out to their customer service team by posting questions or inquiries on their official social media accounts, including Facebook, Twitter, and Instagram.

Through The Peloton App

Those who have downloaded the Peloton App, they are able to send a message directly to the customer service team through the app.


Peloton customer service can also be reached via email.

The email address for customer service is memberservices@onepeloton. com.

Through The Peloton Website

Alternatively, customers can send an inquiry via the Contact Us page on the Peloton website.

5 Reasons To Contact Peloton Customer Service

  • Questions or concerns about a Peloton product.
  • Product returns or exchanges of items.
  • Technical or app issues.
  • Questions regarding Peloton services.
  • To report any issues encountered with Peloton products or services.

Alternate Companies


Tonal is an interactive at-home personal training system. Aside from its interactive television programs, Tonal also offers online coaching as well as a variety of other streaming classes.


Echelon is a fitness technology company that brings interactive exercise content to the home. Their main product is the Echelon EX3 Smart Connect Bike, which has interactive sessions on their connected app.


iFit is another leading fitness technology company that allows users to take fitness classes right in their own homes. They offer a variety of workouts geared towards any fitness level, as well as tracking and nutritional guidance.


In conclusion, Peloton’s customer service team can be contacted through multiple channels and can provide assistance in a timely manner. Customers who are in need of a similar experience may also want to consider alternate companies such as Tonal, Echelon, and iFit.

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