Pep Boys is an American secondary market for automotive that focuses on the installation of vehicle parts, repair, and maintenance.
It is a service chain that attends over 930 spots in 35 states of the United States and Puerto Rico with its subsidiary Just Brakes.
It provides tires by brand, vehicle repair and maintenance, parts, and accessories, DIY by expert advice, etc.
For queries regarding orders, canceling orders, return policy, repair, and maintenance, servicing appointments, or else, contact Pep Boys Customer Service.
The contact details of Pep Boys Customer Service are provided below.
Contact Pey Boys Customer Service
The Pep Boys Customer Assistance is available from Monday through Friday between 7 am to 11 pm. Otherwise, on Saturday through Sunday from 8 am to 8 pm.
They have also provided live chat support on their website. However, the average waiting time is around 89 mins.
| Type | Details |
|---|---|
| contactus@pepboys.com | |
| Customer Care Number | 1800-737-2697 |
Alternatively, you can also contact their official website for any other queries related to our website at Customer Service.
Alternatives Of Pep Boys
1. Advance Auto Parts
Advance Auto Parts is the largest American chain of retail stores that is a seller of automotive replacement parts and tools.
It is headquartered in Roanoke, Virginia. It was founded in 1932. At present time, the company owns and operates almost 5400 stores across the United States, Puerto Rico, Canada, and US Virgin Islands.
The Advance Auto Parts Customer Service is available from Monday-Saturday 8:30 am to 9:30 pm and on Sunday it is available from 9:30 am to 6:00 pm.
2. AutoAnything
It is another great store that sells high-quality automotive parts. It was founded in 1979 and is headquartered in San Diego, California.
AutoAnything is the manufacturer and sells its own products under its own name.
Some of the most popular product categories at AutoAnything include Performance & Parts, Exterior Accessories, Interior Accessories & Mobile Electronics.
The AutoAnything Customer Service is available from Monday-Friday 6:00 am to 6:00 pm. And on Saturday-Sunday, they are available from 6:00 am to 4:00 pm.
3. JC Whitney
JC Whitney is an American chain of retail stores that mainly sells auto parts. It was founded in 1915 and is headquartered in Chicago, Illinois.
The company is totally owned by U.S. Auto Parts. The eCommerce Store of JC Whitney offers free shipping on all orders with a 100% satisfaction guarantee.
The JC Whitney Customer Service is available from Monday-Saturday 10:00 am to 9:00 pm. The average waiting time is 10-15 minutes.
Frequently Asked Questions
Can I return an item I bought from Pep Boys without the receipt?
If you do not have your receipt, you may return your purchase for in-store credit at our lowest selling price during the previous 30 days. You will need to provide a valid form of identification to return an item without a receipt.
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.