Petco Customer Service

Petco or Petco Animal Supplies, Inc is a privately held pet store retailer. It has 1,500 store locations across the United States and Mexico.

It offers supplies for dogs, fish, cats, small pets, reptiles, and birds. 

Petco markets pet supplies and live pets for adoption. It includes a wide assortment of supplies like food, treat, apparel, travel & vehicle supplies, pharmacy products, etc.

Also, crates & kennels, bowls, beds & blankets, cleaners, Aquariums, decor items, etc. 

Its services include grooming, veterinary support, pet training, adoption facility as well as pet insurance.

Moreover, shop food and pharmacy by various brands like Merrick, Royal Canin, Greenies, Heartgard, nexGrard, and so on. 

If you are facing any problem regarding making a booking, canceling, refund, enlisting place for temporary rental, inquiry about locality, or else.

You can just refer to the contact details of Petco Customer Service that are provided below.

Contact Petco Customer Service

The Petco Customer Service is available 24 hours a day and 7 days a week. Though, the average waiting time would be around 33 mins.

Email[email protected]
Customer Care Number1877-738-6742

Alternatively, you can also contact on their official website and for any other queries related to our website at Customer service.

Features of Petco

  1. Variety of goods for sale.
  2. Clean
  3. People in store helps in finding products

Alternatives of Petco


Chewy, Inc. is an American online retailer of food for pet and other pet products in Dania Beach, Florida. Chewy was acquired by PetSmart for $3.35 billion, and it was the largest-ever acquisition of an e-commerce business at the time. In 2019, the company completed its initial public offering, raising $1 billion.

Chewy was founded under the name “Mr. Chewy” in June 2011 by Ryan Cohen and Michael Day. The company hired former employees and executives from Amazon, PetSmart, Whole Foods Market, and Wayfair. In March 2012, the company estimated total yearly revenue of $26 million, despite losing money in its first half-year. From 2014 to 2015, sales grew from $205 million to $423 million.

The Chewy Customer Service is available 24 hours a day and 7 days a week. Though, the average waiting time would be around 10 mins.


PetSmart is a privately held American chain of pet superstore, it sell pet products, services, and small pets. It is one of the leading North American Company, and it is in direct rivalry of Petco. It has many other competitor like Amazon, Walmart, and Target. PetSmart has more than 1,650 stores in the United States, Canada, and Puerto Rico. It does the supply of pet food, pet supplies, pet accessories, and small pets. Stores also provides services including grooming, dog daycare, dog and cat boarding, veterinary care via in-store third-party clinics, and dog training. They also allow people to adopt cat or dog.

The PetSmart Customer Service is available 24 hours a day and 7 days a week. Though, the average waiting time would be around 15 mins.


The Zolux Group began as a simple seed store in the center of a Charente-Maritime town in France, back in 1933. Madeleine and Fernand Hauritz, the great-grandparents of the family who still run the business today, started out by selling agricultural seed, then birdseed, and grain for small animals.

The business grew year after year, went on to specialize in pet products, and is now a key stakeholder in the pet store market.

The Zolux Customer Service is available 24 hours a day and 7 days a week. Though, the average waiting time would be around 35 mins.

Frequently Asked Questions

What is the status of my order?

To check the status of your order, go to Orders. Here’s what you will see: 

Preparing for Shipment: This means we’re currently processing and packing the goodies for your pet. You’ll receive an email to let you know we received your order. When your order ships, we’ll send another email with tracking information. 

Shipped: Your order has left our warehouse. Within 24 to 48 hours, you will also see a link to track your package. 

Delivered: Your order has arrived! Orders are delivered 7 days a week before 10 p.m.

How long does it take to get my order?

Most customers can expect to receive their food and supplies within 1 to 3 days. Orders that require prescription approval or personalization may take longer to ship.

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