Pg&E Customer Service

Welcome to Pg&e’s customer service page! Finding the right customer service resources can be daunting. From navigating confusing departments to deciphering technical jargon, it can be a challenge to understand what your energy plan covers and whether you have what you need.

We know that Pg&e customers want support that is both reliable and helpful. That is why we have worked diligently to make sure that you have access to the necessary customer service information.

Whether you are looking for help with billing, account set-up, usage history, or plan options, this guide is here to provide you with all of the resources that you need. In this guide, we’ll review the different types of customer service information available from Pg&e, how you can use it, and how you can get the answers that you need quickly.

Read on to learn how to get the most out of Pg&e’s customer service!

Different Ways to Contact the PG&E Customer Service

Phone Number

The quickest way to get in touch with the PG&E Customer Service is over the phone. They can be reached at a toll-free number: 800-743-5000. Their main customer service is available every day between 7 am and 8 pm.


You can get help through their contact us page available at www. pge.

com/contact-us. You can provide your details along with the query and they will get back to you with the solution.


You can email your queries to the customer service team at the email address [email protected]


Social Media

You can also contact the customer service team through their Twitter and Facebook accounts.

You can provide your query and they will get back to you with a solution.

5 Reasons to Contact PG&E Customer Service

  • To inquire about your billing or account information.

  • To get help with installation or maintenance of their services.
  • To report a power outage or ask for assistance in restoring power.
  • To make a formal complaint or seek a resolution.

  • To ask any general information related to PG&E services.

Alternate Companies

Pacific Gas and Electric Company

Pacific Gas and Electric Company (PG&E) is the largest investor-owned energy company in the US. It is one of the main suppliers of energy in the state of California, serving approximately 16 million people.

Southern California Edison

Southern California Edison (SCE) is one of the four investor-owned utilities in California. It is the primary subsidiary of Edison International and it serves more than 14 million people in its 50,000-square-mile service area.

San Diego Gas and Electric

San Diego Gas and Electric (SDG&E) is a San Diego-based utility owned by Sempra Energy. It provides electric and gas services to more than 3 million people in the San Diego and Orange County regions of California. The PG&E Customer Service provides efficient and friendly customer service to their customers. With the various ways of contacting them, customers get the help they need and can resolve their queries quickly and easily. It is important to note that if you are unable to connect with PG&E, there are a few alternate companies like Pacific Gas and Electric Company, Southern California Edison, and San Diego Gas and Electric that can offer similar services. In conclusion, the PG&E Customer Service team is available to help customers with their queries and needs. Customers can contact them via phone, email, online, or even through social media. It is always a good idea to contact the PG&E Customer Service for any issue with their services.

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