Planet Fitness Customer Service

Welcome to Planet Fitness! We understand the importance of having excellent customer service, so we strive to provide a consistent and helpful experience for everyone who has dealings with us. Whether you’re joining a gym, getting one-on-one fitness instruction, or ordering a nutrient-rich and balanced meal, our team of knowledgeable and friendly personnel stands ready to assist you.

In this article, we will discuss the various ways in which Planet Fitness provides exceptional customer service, from our commitment to friendly and helpful staff to our convenient digital services. By the end of it, you will have a better understanding of how Planet Fitness ensures you have a rewarding experience when it comes to customer service.

Planet Fitness Customer Service
Planet Fitness Customer Service

How To Contact Planet Fitness Customer Service


You can contact Planet Fitness customer service through their phone number, 1-877-383-480. Calling this toll-free number will connect you to a customer service representative who can help answer your queries.


If you prefer not to call and want to contact Planet Fitness via email, you can send an email to guestservices@planetfitness. com.

Social Media

Another way to contact Planet Fitness customer service is through their social media accounts. You can reach out to them on their Twitter accounts.

No matter the reason for contacting the customer service team, Planet Fitness makes it easy for their customers to connect with them and find solutions to their inquiries.

5 Reasons To Contact Planet Fitness Customer Service

Here are five reasons why you might contact them:

  • To upgrade your membership
  • To cancel/change your membership
  • To redeem a promotion
  • To ask a question about their services
  • To complain about an unsatisfactory experience

Alternate Companies

24 Hour Fitness

24-Hour Fitness is a global health and fitness chain with clubs around the world.

Fitness Connection

Fitness Connection is another leading fitness center in the USA, with clubs in multiple states.

Anytime Fitness

Anytime Fitness is a 24-hour Gym chain that has multiple centers all over the world.


There are many ways to contact Planet Fitness customer service. By using their phone, email, or social media accounts, you can easily get in touch with the customer service team and get your queries solved. There are multiple alternate companies like 24 Hour Fitness, Fitness Connection, and Anytime Fitness which provide similar services as Planet Fitness. Ultimately, it all comes down to the services that best meet your needs.

Contacting the customer service team at Planet Fitness is a great way to get solutions to your queries in a timely manner. With the right information, you will be able to connect with them.

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