SafeLink Customer Service

SafeLink Customer Service
SafeLink Customer Service

Contacting customer service for an organization can be a daunting task. Fortunately, Safelink Wireless provides various ways to contact their customer service team in order to get help with any questions you may have. In this blog, we will discuss five reasons why you should consider contacting the Safelink Wireless customer service team, as well as how to contact them and three alternate companies that provide similar services. 

SafeLink Customer Service Contact Details

Customer Service Phone Number1-800-378-1684

Ways To Contact SafeLink Customer Service

1. Call 

The easiest way to reach out to the SafeLink customer service team is by calling 1-800-378-1684 (Monday through Sunday, 8 am – 11:45 pm EST). 

2. Email 

You can also contact customer service via email by submitting a request form on their website. 

3. Live Chat 

For help outside of call center hours, Safelink Wireless offers live chat support Monday through Friday, 9 am to 6 pm EST. 

4. Twitter 

With direct messages or mentions, you can reach out to the SafeLink team for assistance via Twitter. 

5. Mail 

You can also send any mail inquiries to PO Box 22000, Phoenix, AZ 85036-2000.

Five Reasons To Contact The SafeLink Customer Service

1. Get assistance with account setup and activation of your device. 

2. Help with billing and payment inquiries or issues. 

3. Inquire about service plan upgrades or changes. 

4. Retrieve lost/forgotten account information. 

5. Request technical support for your device. 

Three Alternate Companies With Their Short Description

1. Assurance Wireless 

Assurance Wireless is an extension of Safelink, providing similar service plans and devices to those who qualify. 

2. TracFone 

TracFone offers prepaid cell phone plans, which include talk, text, and data for a flat rate fee with no contracts or commitment required.  

3. Total Wireless 

Total Wireless provides a range of affordable cell phone plans with unlimited talk and text plus varying amounts of 4G LTE data depending on the plan chosen without the need for a contract.


In conclusion, contacting customer service for a company can be essential in providing the assistance you need. Safelink Wireless provides various ways to contact their customer service team depending upon your needs, whether it’s to assist with account setup, billing and payment inquiries, or technical support. Additionally, there are alternative companies that provide similar services, such as Assurance Wireless, TracFone, and Total Wireless, if Safelink’s services do not suit your needs. 

Frequently Asked Questions

What is SafeLink Wireless Telecommunication service?

Safelink Wireless is TracFone’s company, which specializes in prepaid services, as such it operates on the same network. To use Safelink Wireless, clients must meet the standard Lifeline Assistance criteria. TracFone Wireless is the biggest no-contract mobile phone administration in the United States.

Who do we call if we have a problem with my phone?

The Telecommunication Services can be reached day or night if there is a service interruption. They work with the service provider to solve our customers’ problems quickly without the usual headaches associated with phone company customer service.


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