Southwest Airlines Customer Service

Southwest Airlines Customer Service
Southwest Airlines Customer Service

Have you recently flown with Southwest Airlines and had a great experience?

Maybe you had a less-than-perfect experience, and you would like to speak to customer service about it? Either way, here is how you can contact Southwest customer service.

Southwest Airlines Customer Service Contact Details

CompanySouthwest Airlines
Customer Service Phone Number1-855-812-4430

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Ways To Contact Southwest Airlines Customer Service

1. Call

You can call Southwest Airlines toll-free number 1 (800) 435-9792 to speak to an agent directly and answer all your queries instantly. The call center remains open 7 days a week from 6 am – 8 pm CST on weekdays and 6 am – 5 pm CST on weekends. 

2. Live Chat

Southwest Airlines also provides live chat support on its website. All you need to do is click the “Live Chat” tab at the top of the official website and fill in the required details.

3. Email

You can email your queries directly to customercare@southwest Airlines if you want a written response from the customer service team. 

4. Social Media Platforms

Besides the above options, you can also reach out to customer service via social media platforms such as Twitter, Facebook, and Instagram for general queries or assistance with the flight booking process.  

5 Reasons To Contact Southwest Airlines Customer Service: 

1. To Book A Flight Ticket 

The customer service team will assist in booking your tickets within minutes without any hassle. 

2. To Change A Flight Ticket –

If you need to make changes to an existing flight booking, the customer service team will help you with the process.  

3. To Cancel A Flight Ticket: 

In case of cancellation, the customer care team will help you in getting your refund amount quickly. 

4. To Get Information About Baggage Allowance And Fees: 

The customer service team can provide detailed information on the baggage policy of Southwest Airlines as well as any applicable fees related to it. 

5. To Clear Doubts Or Queries

You can reach out to customer service for any other query or doubt regarding the airlines’ policies or services provided by them.     

3 Alternate Companies

1. United Airlines

United Airlines is one of the most popular airlines in the United States. It offers various services to customers, such as flight booking, cancellation and change requests, baggage policy information, etc. 

Check Detail United Airlines Customer Service

2. American Airlines

American Airlines is another major airline with a huge customer base. Customers can get assistance on flight booking, cancellations, and other issues by contacting their customer service team.  

Check Detail American Airlines Customer Service

3. Delta Airlines

Delta Airlines is one of the oldest airlines in the US, which has been providing reliable services for many years now. They provide excellent customer service to ensure full satisfaction from customers. 

Check Detail Delta Airlines Customer Service


Overall, Southwest Airlines provides all kinds of support to its customers through different channels like phone calls, live chat, email, and social media.

Customers can get assistance with their queries and issues from the customer service team.

Apart from Southwest Airlines, there are other companies as well that provide similar services, such as United Airlines, American Airlines, and Delta Airlines. Therefore, customers have many options to choose from when it comes to customer service. 

Hence, Southwest Airlines is a great choice for reliable customer service in the US aviation industry. 

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