Starbucks Customer Service

Starbucks Customer Service
Starbucks Customer Service

Getting in touch with Starbucks customer service is easy. Whether you have a question about their products, need help with an order, or just want to speak with a representative, there are various ways to contact the company.

In this blog, we’ll go over how to contact Starbucks customer service and 5 reasons why you might want to do so.

We’ll also provide 3 alternate companies that can help if Starbucks can’t offer support for your issue. 

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Starbucks Customer Service Contact Details

Customer Service Phone Number+1 (800) 782-7282

Ways to Contact Starbucks Customer Service

1. Call the Customer Care Hotline 

You can reach out by phone at +1 (800) 782-7282 from 8 AM – 8 PM PST on weekdays and 8 AM – 7 PM PST on weekends. 

2. Email Starbucks 

You can also use their contact form to reach out via email at

3. Tweet At Starbucks 

For a more immediate response, you can tweet your question or comment to the company at @StarbucksHelp, and they’ll get back within 24 hours. 

4. Use The Mobile App 

The Starbucks app allows customers to find store locations, place orders, pay with mobile wallets, and even speak directly with customer service reps who are available 24/7 through the in-app chat feature. 

5 Reasons To Contact Starbucks Customer Service

1. Receive Help With An Order 

If you’ve placed an order and it hasn’t arrived yet, or if something is wrong with your purchase, customer service can help resolve the issue. 

2. Get answers to questions about products 

Whether you want to know more about a certain item on the menu or need directions for brewing one of their signature drinks at home, Starbucks customer service has all the answers. 

3. Find Out About New Promotions And Loyalty Programs 

Calling in to ask about upcoming deals or rewards points can save you money in the long run. 

4. Learn About Their Sustainability Efforts 

As a company that prides itself on environmental responsibility and sustainability initiatives, Starbuck’s customer service can provide more information about its efforts. 

5. Get Help With Returns And Refunds 

If you need to return something or would like a refund, customer service reps are there to assist. 

3 Alternate Companies

1. Dunkin Donuts 

A popular American donut company that serves coffee, beverages, breakfast sandwiches, and other snacks.

2. Caribou Coffee 

An American coffeehouse chain that specializes in espresso drinks and seasonal beverages, as well as breakfast items and light snacks. 

3. Peet’s Coffee 

A specialty coffee roaster and retailer that offers high-quality coffees, teas, pastries, bagels, and more at its locations around the world. 


If you need help from Starbucks customer service, there are several ways to reach out.

Whether it’s a question about their products or something more complex, representatives are available either by phone, email, social media or through the mobile app.

Additionally, if Starbucks doesn’t offer support for your particular issue, there are other companies like Dunkin Donuts, Caribou Coffee, and Peet’s Coffee that may be able to assist.

No matter what your problem is, customer service reps will do their best to help you get it resolved quickly. 

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