What is Ting?
Ting is a mobile virtual network operator and internet service provider. It provides cellular service using Sprint’s CDMA, EV-DO 3G, and 4G LTE nationwide network as well as GSM service via the T-Mobile network.
In addition, Ting offers fiber-to-the-home symmetrical gigabit internet in certain cities. It does not subsidize phone sales or require contracts beyond month-to-month.
Additionally, the price is arranged in separate tiers for voice minutes, text messages, and data, each of which is adjusted month-to-month to match actual usage.
Further, the parent company of Ting is Tucows. It commenced its operations in February 2012. The operational headquarters are located in Starkville, Mississippi, US.
Contact Ting Customer Service
You can contact the Ting customer service regarding set-up service, billing & payment, refund a charge, technical support or any other relevant queries.
Ting customer service is available 24 hours and 7 days a week. The average waiting time to connect to the Ting customer care is 20-22 minutes.
The best time to call is from 9:00 am to 10:00 am.
| Type | Details |
|---|---|
| help@ting.com | |
| Customer Service Number | 1-855-846-4389 |
Alternatively, you can also contact on their official website and for any queries related to our website at customer service.
Features of Ting
- Supports Visual Voicemail
- Access of 5G is available
- Gives you access to domestic roaming
Alternatives of Ting
Visible Wireless
Visible was our favorite until Mint unleashed its unlimited plan, but it’s still a great deal if you prefer Verizon’s coverage, which is sometimes better in rural areas.
It’s owned by Verizon and uses its network exclusively. It’s affordable for an unlimited plan, costing $40 per month for one line, including taxes and fees, and it comes with unlimited talk, text, and data.
The Visible Customer Service is available from Monday- Friday 10:00 am to 8:00 pm. The average waiting is 7-8 minutes.
Google Fi
For the people who do not use much data, Google Fi is a perfect fit for them. You have to pay $20 for one line, and $10 for one gigabyte of data.
Whether you’re in the US or traveling in one of the 200-plus supported countries. It’s also prorated, so if you don’t use a whole gigabyte, you won’t get charged for a whole gigabyte.
The Google Fi Customer Service is available from Monday-Friday 10:00 am to 8:00 pm. The average waiting time may vary.
Boost Mobile
Owned by Sprint for many years, Boost was bought by Dish Network when T-Mobile gobbled up Sprint last year.
It has five plans, from $10 to $45 a month, each with Wi-Fi hot spot data and unlimited talk and text. (The lowest tier has a 1-GB hot spot limit, which is pretty darn low if you connect it to a laptop to browse the web.) All the plans are competitively priced for the data and features offered.
The two top tiers, at $45 for 15 GB and $35 for 10 GB, are outright good deals, though you might be better off with Visible’s unlimited plan at those prices.
The Boost Customer Service is available from Monday-Friday 9:00 am to 7:00 pm. The average waiting time is 4-5 minutes.
Frequently Asked Questions
How do I activate eSIM?
It’s pretty easy and we walk you through the steps. Once you purchase your plan and select an ‘eSIM delivery’ then you can choose to either activate your plan right away or activate it later in two easy steps. 1. Activate your plan On the order confirmation page there will be a large orange button ‘Activate now’. Hit this if you wish to activate your plan immediately after purchase. If you want to wait, no problem. We will send you an email with the same link to activate at your leisure. 2. Install your eSIM Once your plan is activated, then you will need to install the eSIM onto the eligible device you will be using Mint on. To do this you will scan the QR code that appears on the screen after you activate your plan. If you close the screen before scanning, again no problem. We’ll be following up with an email that will contain the QR code.
Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.