TXU Customer Service

Welcome to the world of TXU Customer Service! Whether you’re a current or potential customer, we appreciate your interest in finding out about the great service we can provide. Our customer service representatives are dedicated to responding to your needs in a friendly and prompt manner.

We offer a variety of services, from simple billing and account inquiries to complex problem resolution and billing adjustments. By taking the time to understand your needs and provide you with high-quality service, we strive to create a lasting relationship.

So let’s get started – find out what TXU has to offer and how our customer service can help you.

TXU Customer Service
TXU Customer Service

Ways To Contact TXU Customer Services

Online Contact

Customers can contact TXU Energy by visiting their website and selecting “Contact Us” from the main menu. Alternatively, you can access their “Help Center” page, which contains a list of topics and related FAQs.

Phone Number

TXU Energy’s customer service line is 1-800-242-9113. Customers can contact the TXU Energy customer service representative from Monday to Friday from 8 a. m. to 8 p. m., and on Saturdays from 8 a. m. to 2:30 p.m.


Customers also have the facility to contact TXU Energy via email. The best way to contact them is to make use of their online “Contact Us” form.

Social Media

You can also contact TXU Energy on various social media channels including Facebook and Twitter. On the social media channels, you can ask questions and get in touch with their customer service representatives.

Reasons To Contact TXU Customer Service

  • To sign up for a new account
  • To inquire about bills and payment options
  • To register a complaint or give feedback
  • To make changes to an existing account
  • To make inquiries about account features and electricity plans

Alternatives To Contacting TXU

Just Energy

Just Energy is an energy provider that offers electric and natural gas services in Canada, the United States, and the United Kingdom. They offer electric plans, renewable energy plans, natural gas plans, and green energy plans.

Reliant Energy

Reliant Energy is an electricity provider offering renewable energy plans and a variety of electricity plans. They have one of the lowest rates in the market and a commitment to help customers save money on energy prices.


The circuit is a Texas-based electricity provider offering customers zero down and low-cost electricity plans. They offer renewable energy plans and promise to help customers save money.


if you want to contact TXU customer service,, you can visit their website, call them, email them, or message them on social media. There are many reasons why you may need to contact TXU customer service, such as signing up for an account, inquiring about bills and payment options, making changes to an account, and more. Additionally, if you are looking for an alternative provider, there are many options, including Just Energy, Reliant Energy, and Circuit.

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