Ventra Customer Service

If you are a regular traveler by bus, then obviously you would not love to buy a ticket on daily basis by standing in long queues.

But, what if I say that there is an application by which you can buy your tickets via mobile only. Ventra is an application for that. In this article, we are going to tell you about Ventra and Ventra Customer Service.

What is Ventra?

Ventra is a Chicago-based online joint fare payment system that offers convenient ways of fare payment for train and bus rides. It is operated through Cubic Transportation Systems (American Company). It produces and markets fare reading and payment systems for public transport. 

Ventra is valid at Chicago Transit Authority, Pace Suburban Bus, and Metra. Ventra provides several contactless fare payment options such as Ventra smart card, Ventra tickets that are available for single-ride as well as for one-day passes, and credit & debit cards issued by any personal bank.

Payment is also available through mobile payments like Apple Pay, Samsung Pay, and Android Pay, etc.

You can apply for Ventra card on its website and through Ventra App. Or can get from any vending machine in CTA rail stations. 

In 2015, it has launched the Ventra App. It allows consumers to use mobile ticketing to easily pay for rides in all three transport systems from their mobile devices.

Furthermore, this app helps consumers to manage ventra accounts, card reloadings, and buying passes. It also offers a transport tracker facility to its consumers. 

For queries related to managing Ventra Transit Account, activating a card or accessing code, registering to Ventra card, lost, stolen, or damaged card or others.

You can contact Ventra Customer Service through the contact details provided below.

Contact Ventra Customer Service

The Ventra Customer Service is available from Monday to Friday between 8 am to 4:30 pm and on Saturday between 8:30 am to 5 pm. The average waiting time would be around 5 to 6 mins.

TypeDetails
Emailcustomerservice@ventrachicago.com
Customer Care Number1877-669-8368

Alternatively, you can also contact on their official website and for any other queries related to our website at Customer service.

Features of Ventra

  1. The customer service helpd us readily.
  2. The Customer Service is polite and patient.
  3. The replacements are done very fast and you can get that done easily.


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