As a traveler, the last thing you want to deal with is a stressful customer service experience. But unfortunately, it’s a reality that we all inevitably have to face when dealing with rental platforms like VRBO. Whether you need help finding the right rental, understanding the fees, making payments, or requesting a refund, you should always receive excellent customer service and support.
That’s why we’re here to guide you through everything you need to know about VRBO customer service, so you can make the most of your rental stay and have a great experience. No matter what questions or concerns you have, you’ll have the resources you need to feel taken care of.
Continue reading for more information about VRBO customer service.
Ways to contact VRBO customer service
Phone Number
One way to contact VRBO customer service is by dialing their phone number at 1-877-202-429 This phone line is open 24 hours a day, 7 days a week, so you can always speak with a representative.
Alternatively, you can send an email to VRBO customer service at [email protected]
com. This email address is received by a customer service representative 24 hours a day, and they will respond to your query as quickly as possible.
Social Media
VRBO also have an active presence on several social media channels, and you can contact them directly via Twitter for a response within 24 hours. You can contact VRBO through the following Twitter accounts:
- @VRBO
- @VRBOCares
- @HomeAwayHelp
5 Reasons to Contact the VRBO Customer Service
The VRBO customer service team are available help you with a variety of tasks and issues:
- To book a property
- To ask a question
- To request a refund
- To make a complaint
- To receive assistance with an account problem
Alternative Companies
Airbnb
Airbnb is a popular online platform for booking unique homes for short-term rental. Airbnb’s customer service is available by phone, email and through their app.
HomeAway
HomeAway is another online booking platform for vacation rental properties. They offer customer service via phone, email and their help center.
Booking. com
Booking.
com is an online travel agency offering hotel, vacation rental and travel booking services. Booking. com customer service is available by phone, email and on social media.
If you need assistance with your VRBO account, you have several options available to contact the VRBO customer service team. You can call their customer service line, send an email, or use one of their active social media platforms. Alternatively, you can choose from other leading vacation rental services such as Airbnb, HomeAway and Booking. com.
Ultimately, you want to ensure you get the help you require, so take your time to choose the best option for your needs. VRBO and its alternative companies will be sure to help you with all your vacation rental needs in the quickest and most efficient manner.

Amit knows the pain of trying to find customer service details of companies since most of the companies do not disclose the details. This was his primary motivation for starting ucustomercare.com, where he and his team provide detailed information on how to reach customer service for hundreds of brands. Amit has worked in the customer service industry for over 10 years, and loves to travel with friends and family in his spare time.